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June 2024 by Anna Torres
Quest diagnostics on walden Ave is the best, they are very kind and considerate.
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May 2024 by Peter Arguelles
The phlebotomist was exceptionally friendly and proficient. When I booked the appointment it was very convenient. They seem to be getting better and better.
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May 2024 by J Daye
I received a call from Quest alerting me to an abnormal testing result, that I purchased online. I was offered a complimentary consultation with one of their doctors. I, respectfully, declined because I have a doctor that I could talk to. But it is reassuring to know that Quest has my back.
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May 2024 by Gregory Maher
Great service and convenient location.
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May 2024 by george majchrzak
your fax signin did not work again
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April 2024 by Jessica Kindred
I forgot to make an appointment until almost last minute but there were plenty of open times available. They send a text for checking in and it was a very short wait from that time until I was called back. They are very quick and efficient here.
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March 2024 by Larry Sullivan
Had a 9 40 appointment. Caitlyn came out at 9 33 to get me. VERY nice, professional, pleasant and efficient. I walked out, all finished,at 9 40 ! Thanks Caitlyn !
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February 2024 by Dane W.
Set up an appointment on Monday, 02.19.24 for a drug test (urine sample) on Thursday 02.22.24 at 1:10 PM. As I went in earlier today on 02.22 I was advised they stop doing those tests at 12:30 PM and had to set another appointment up. For 3 days straight, I could have been advised either by email, on the website with my patient account, or a simple phone call to have been notified that; as this was my deadline day for a job position. Luckily, I was able to get an appointment set up at another Quest for 2:10 PM and got the test done. Signing in was easy, which is the 1 star. Other than that, no sense of awareness, care, or communication from the employees at this location. Go to the Quest on Youngs Rd in Williamsville or Harlem Rd in Buffalo and save the stress.
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February 2024 by maria couret
TODAY I VISITED THE LABORATORY AND THEY ATTENDED ME WITHOUT HAVING AN APPOINTMENT, 20 MINUTES LATE AND VERY KINDLY THEY TOOK ME
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January 2024 by MaryAnn T.
This morning was an early one- my appointment was for 5:40am and to my surprise there were already 1/2 doz people in there, luckily I had the appointment through the app. The app was easy to navigate and even sent me reminders that I had to fast - they also sent me a mobile check in code if I wanted to stay in the car and wait - I was also given a QR code to scan for an easier check in. This office was clean, neat and organized. The gal who took my blood was good, I mean REAL GOOD. My veins are not easy to find - ohhhh, she found it and I couldn't have been happier. Usually it's an ordeal that I hate . She was a very caring and empathetic person that really seems to like her job. That right there tells you a lot. I would not hesitate to go back to this location.
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November 2023 by Adeline Surovich
I was at the Walden Ave for my regular blood test. I was greeted by Caitlyn with a pleasant smile. She was terrific with drawing my blood. She made my appointment very enjoyable with her conversation with me while she drew my blood. If all of your flabotomist are as good as Caitlyn was, you definitely wouldn't have any complaints! Kudos to Cailyn!!!
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November 2023 by Blue Light Saber
Don't like to give a negative review since I have been here a few times with no problems. This time blood draw was off, got poked too hard for one vial, bumped and bruised. Maybe a new employee.
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September 2023 by Nathan Koeneman
Most incompetent employees ever. How has this place not been shut down? The fact that they don't even have a receptionist in the lobby tells you everything you need to know about how they feel about their patients. They hide behind a locked door and make it impossible to talk to anyone. 2 different doctors sent a prescription for lab work and somehow when I show up they say they have nothing
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September 2023 by M R Howell
Made an appointment a week prior to my appointment. Got there and I checked in and my appointment was not found. So, I checked in as a stand by, while waiting to be called an announcement was made that they were not accepting stand-bys because they were short staff and 3 of the five workers called off and only two were working and one was at lunch.My question is … how is a staff at lunch when you close is 45 mins and have 5 people waiting for blood work. And you open up a 5:30 am.I thought lunch hours ended at 2 pm.??????????
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August 2023 by Amanda Pirrone
Sucks. Super slow.
