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June 2024 by Mike
The Wizard of Oz has nothing on Joe Mesi! Joe and his team of Nicole and Kaity are simply the best insurance professionals you'll find. In a time of historic rate increases and challenges maintaining first class insurance at a reasonable rate, Joe comes through for his clients. He takes a personal approach and truly is concerned in finding the best packages of coverage for each unique need. My wife and I insured two homes and multiple cars with Joe and he found us amazing deals with great companies. In these crazy times, I promise that if you call Joe, you won't be disappointed. One simple word describes the team...Outstanding
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April 2024 by Sandra J Marzullo
The Mesi Agency has never let me down. As a client for over 40 years , either Home Owner or Auto claim, the staff and Joe Mesi himself have always treated my claims as I'd they were for themselves. I've always been assured they will handle all my matters.
I will always be a faithful and grateful client
Sandra J Marzullo
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November 2023 by Mary Swick
Very helpful and friendly.
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October 2023 by Cindy Kim
On initial interaction- no complaints -I purchased a temporary optional product- “construction insurance “ upon completion - there was no Liens against the property -again making insurance optional. When I called to cancel the construction insurance and questioned being told that I could not without another insurance policy/ company to submit the request is was metWith a rather sarcastic disrespectful response saying basically - that’s is just how it is , I am not repeating myself. Somehow that did not constitute an explanation that made sense and one might understand the rational, nor was it good customer service. As for me- I will seek out other agencies for my insurance needs.
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May 2023 by Gail Dahlman
I recently attempted to do my own research in obtaining quotes for home and car insurance. After much frustration, my brother encouraged me to call the Mesi Agency. Best decision ever. The knowledge, professionalism and kindness was outstanding. I will recommend them to my family and friends without hesitation. Thank you Nicole for everything!
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March 2023 by John Morrison
Just call Joe, its that easy! He looks at your situation and always has you, and your best interests in mind!
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February 2023 by Cory Weaver
I have know him for a few years he has done great things for the town of western New York hope more people will go to him he one of the best for people for insurance needs would give him 10 stars if i could thank you joe mesi
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February 2023 by George Cannon
Joe has been my Agent for over 30 Years. I have been referring Friends, Family & Clients to Joe that entire time.The reason I do refer Joe without hesitation is that Joe is Honest, Trustworthy & Thorough.I could tell you that he saves me money, Which he does but, everyone says that. Joe does it !!Here is an example of the Service that I have gotten used to..My Cousin whom I referred to Joe a few years ago recently had an accident down the street from Joe’s office. My Cousin called me to get Joe’s number because the Insurance Card in his Glove Box was expired. I texted Joe with my request and Joe printed a current card and hand delivered it to my Cousin. The Police tore up the Ticket my Cousin was about to receive.Joe then, made all the arrangements at the scene to have my Cousin taken to the Hospital and to have his Car towed away.Nicole, Joe’s Office Manager is equally Fantastic !!When I need anything, I can Call, Text or E-mail Nicole and I have whatever info I am looking for in minutes.If you are looking to have an Agent who is there for you no matter what, You found the right one !!Thank You Joe & Nicole for everything you both do !!!
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February 2023 by Steven Kellerman
Excellent insurance agency
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February 2023 by Donna Holmes
My husband and I have been with the Mesi Agency for a very long time. They are so helpful and provide for all our insurance needs. Do not hesitate to trust them!
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February 2023 by William Stanton
They're on their job. I recommend them to anyone.
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February 2023 by Julie cammarata
The owner of this company is absolutely appalling and rude! I would never recommend anybody do business with them regardless of how cheap their policies are! I wasn't receiving my monthly bill at my new address for whatever reason and he took it upon himself to scold me in front of his staff telling me he is not a babysitter! He has no professionalism whatsoever! Even his secretary had to apologize to me for his behavior! Just because it's cheap doesn't mean it's good!
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February 2023 by sorren cooke
Leslie at Mesi Agency has been so helpful. She’s been working with me and breaking things down for me to truly understand what’s happening with my insurance. As a newer home owner it’s appreciated immensely.
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February 2023 by dave burnham
Very great people
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February 2022 by Robert Russ
Best and most informative insurance agency around.