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December 2023 by Taylor Krajnik
The Lady with the dark hair and glasses (I forgot her name I'm sorry) was AWESOME! She demonstrated amazing customer service and creating a welcoming atmosphere!
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December 2023 by Jeanne Mullen
Can was amazing - you are are lucky to have him the team was also fabulous great experience
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December 2023 by Noxian Diplomacy
Really enjoy my interaction with multiple members of the staff. They were easy to talk to, got me eight to the items I needed, and were very informative. Keep bringing new holiday ideas to the gift boxes they are fantastic.
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November 2023 by bella coulson
LOVEEEEEEE LOVEEEEEE LOVEEEEEEEEEEEE I SPENT $200 AND I DONT REGRET A THING.
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November 2023 by RENEE W
Cameron and Alyssa are the best both are so knowledgeable on all the products. I thought I could not use lush again because some of the ingredients didn't agree(sodium carbonate)with my skin. Alyssa sure change that she introduced me to products that will make my skin HAPPY AGAIN that didn't include the sodium. Both were pleasant with extensive knowledge on all lush product and fun too shop with
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October 2023 by Scott K.
Awful store at gallery mall. No one would wait on you. Very rude staff. Will never shop there again
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June 2023 by Kim Liu
Me and my girlfriend both love Lush bath booms! We come here often, nice that Buffalo have a Lush store!
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May 2023 by Manar Al Nuaimi
We visited it twice but this is the first time we bug something. We got the massage bar and shampoo bar and both are amazing. Definitely quality soaps that smells so good and feel nice
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April 2023 by Rebecca Marie
Elena is one of the most compassionate sales associates I've ever met. This was a safe and fabulous experience. I lost my card and they were SO patient and kind with me.
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March 2023 by Melissa Qualey
Kim was stocking products and I told her I had gotten a sample of a pink body lotion that smelled like bubble gum earlier in the year and asked her if the store still carried it because I LOVE the scent. She let me know that the product was Snow Fairy and that it was seasonal and when it is typically released. I was so bummed until she said "hang on one second" and went into the back and got her OWN PERSONAL Snow Fairy body lotion from her locker because she said she wasnt using it and GAVE it to me. Holy customer service, she was so sweet and this surprise made my day! I wasn't planning on picking up anything else but ended up grabbing some goodies to support the store because of Kim's thoughtfulness.
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March 2023 by Jacque A
One of the nicer and organized lush cosmetics I’ve been too. The staff was genuinely nice and not pushy to buy anything (even though I did! Haha) great store
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March 2023 by Sierrakay
LOVE lush and it felt very relaxing at their store and they have a great selection. BUT there's no customer service all the times i've been here.
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January 2023 by Aaisha Jones
I love the brand. The staff weren't very pleasant on the floor. Lady didn't greet me , but the customer behind and before me received the greeting. I wasn't until I completed my purchase that someone paid attention. I won't return to this location.
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October 2022 by Ashley Hargis
High quality fresh products, knowledgeable and friendly staff.
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August 2022 by Laura Lmo
Lovely cosmetics and great smelling stuff but it's way too expensive a habit to begin
