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February 2024 by Marianne Ketch
Gen tech was wonderful to deal with. My HVAC contractor recommended them. Amy in the office is so knowledgeable and communicative! I had a full home generator installed today (it should work) and they worked so hard with me because I had to sedate my dog 2 days before and there was a driving ban going on. They did not fail me! They came out, installed and got me set up on my app. The only reason I put a 4 instead of 5 star was cuz there was so much mud tracked in my kitchen and basement stairs but heck, we had a snowstorm! I look forward to doing business with them and also recommending them to my friends for future business. So the end result is I highly recommend their installation. Everyone was so nice and I wanted to make coffee for the guys but they didn’t need any. So far so good! ?UPDATE 1/31/24- be advised the Wi-Fi promised link will likely not work for more than 3 days. It is an app you can ck the status of the generator from anywhere. There is a serious issues as most Spectrum and Vz Wi-Fi work off of 5 G technology and the gentech generator works off 2.4 G. The company was very helpful in trying to assist but there is no known solid fix and I could not be a Guinea pig and sedate my dog a 3rd time for a trial and error fix so I cancelled my appt. The response was I could read the manual and try it myself. My response was that once there was a true fix they could come out and repair from the outside to complete the job. Heck it worked properly for 3 days and the guys said I had a real strong Wi-Fi connection, why not 10 days or for good? I will wait until it’s perfected and hope they complete the install outside.
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September 2023 by Sheryl D
Great dependable service!
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September 2023 by William O'Neil
The receptionist, Kayla, was very nice. However, any time I hear “we don’t do any work in the city of Buffalo” it leaves a bad taste in my mouth. They said it was because it’s “hard to get permits”, but none of the other companies I spoke with seemed to have that issue.With all the people who died in the city of Buffalo last year during power outages and snow storms, you would think people who are willing to pay for a back up generator should be able to get one, especially when the company is located in Cheektowaga, a town that directly boarders the city of buffalo and is no more than a 5 minute drive.I’m sure this company does good work…if you live in the right town or have the right demographic.
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June 2023 by Louis Angelli
We just had Gen-Tech install our generator and do a 200 amp service upgrade on our house. We worked with Frank for the quote, Amy in the front office, and four of their installers did the work for us. Everyone was happy, friendly, and knowledgeable. The work crew showed up right on time and did a fantastic job. To me it is the little things, they caulked and sealed things perfectly, went above and beyond in a few spots, and left a very clean work site at the end of the day. The entire install went great.
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January 2023 by Bill Smith
Great company. They really care about customer service.
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October 2022 by gary kornacki
Great company for a whole house general. Great customer service and response time.
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October 2022 by Matthew Haslinger
If you are looking for a company to do your generator install - stop looking. Gen-tech was amazing from start to finish. The office manager Amy was incredibly responsive and answered all of our questions. The install team was friendly and thorough. I've had mine for a year now and it provides incredible peace of mind. One of my best purchases ever.
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October 2022 by Fred Corigliano
Crew arrived on time to install my whole house generator and did a super job. Matt explained each step in the process adding value to our purchaseFrom estimate to office personnel to installation a 5 star job.Service: Installation
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October 2022 by Nancy B. Biller
From initial contact to end of job, they were professional, accommodating, were thorough on what they were going to do, and on time. I highly recommend them.Thanks for a great job, all of you!Service: Installation
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October 2021 by Dale Bower
Great help and professional
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October 2021 by Greg Shepherd
Integral
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October 2021 by Josh Owczarczak
I would recommend this company if you need a generator installed. Amy was fantastic to work with behind the scenes. She provided great updates throughout the process and when it came time to install the generator the crew was fantastic.
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October 2020 by Josh M
Amazing company - on time - always available to answer questions, courteous.From the office staff to the crew that installed the whole home generator - top notch and knowledgeable.Highly recommend
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October 2020 by Don Stoffel
Great products, expertly installed and maintained by a family oriented company.
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October 2020 by Scott B
They have been great to work with and professional!
