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March 2024 by Edward McCall
The place is packed always! Some of the staff is clueless, food is
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March 2024 by K Johnson
Was visiting from out of state. We are not new to Chipotle but this day/location was a disappointment. Chicken was over cooked and hard. Cashier was rude to the customer in front of me and just dumped my change in my hand without saying a word. The dining area was busy but no employees were actively cleaning the area and appeared to be staffed well enough. We had to clean our own seating area just to eat. Hopefully this location isn't like that all the time.
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March 2024 by Vanessa Freeman
Love love love Chipotle and I am rarely disappointed with their Salad w Chicken, but this time around, I didn't think enough chicken was added and the pieces were chopped much smaller than usual and there was something off about the dressing. Guac was on point as usual though!
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March 2024 by Rachel Goehring
This has got to be the worst chipotle location EVER. I don’t even eat at this location, but my husband and I deliver with door dash and every single time we have an order to pick up here, there is an issue/rude staff. If you’re a dasher, don’t even bother accepting orders from this location. And do not come here to eat - the place is nasty and dirty inside. Also they claim to be out of something/multiple things every time.
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March 2024 by Alyssa Buono
Ordering delivery should be pretty straight forward. Both food items were missing at least four selected ingredients each. The burrito was torn in half and the size of a baseball. Don’t waste your money.
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March 2024 by Renee Hejmanowski
Very small portions. Burnt meat and dried out or stale tortilla. The burrito was literally 3 inches long. We will not order again.
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March 2024 by Jewel
This place is always dirty with all the workers in there walking around talking you would think someone would clean. Workers attitudes are horrible and don’t you dare come two hours before closing they will say all the food is gone even though everything is full because those are for online orders they won’t serve you.
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March 2024 by Barbara Rose
Food was excellent, but restaurants was not clean trash can overflow food on floors ?
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February 2024 by Ann Burns
If you live in the Cheektowaga/ Williamsville area, make sure you drive to the Chipotle located on Main Street.Unfortunately, there is too much wrong with the Walden location.Is always dirty, and tables and floors in the center eating area always show evidence of someone's mess. ?The floors also look dirty, and the staff, unfortunately, makes you regret driving there, very little customer service skills.Is sad how they rather look at you like the enemy, don't expect a good afternoon or thank you, much less something like a smile.Food? Is a Chipotle, beside the area where the food is placed for you to choose from, look dirty and in need of a cleanup, The flavors and taste are always good and once I walk out of there the flavors of my burrito help erase the memory of the filthy place.Is different at the Williamsville location.
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February 2024 by Barb O
I ordered chickens and got beef. I spent 50.00. and was very disappointed. The people were rude and I ordered a burrito and got a half. Will not order
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February 2024 by Chris 865
How are you about to charge almost $13 for a burrito and I get a tiny burrito that's not even 6 inches
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February 2024 by byron trice
Constantly running out of foods!!!
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February 2024 by Vince Nance
When I stopped someone walking by after a few minutes to ask if we could please order, the gruffly said "no" and walked in the back. Line of upset customers waiting for their grubhub orders which were all late or wrong.No staff at the front an hour before close. Laughably bad on all levels. Shocked this place is allowed to be a Chipotle, and has now caused me to hesitate to ever stop at a Chipotle for fear that they will be managed this poorly.We just left, weren't even allowed to place an order.
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February 2024 by B
If you want half a menu to select from, this is the place.
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February 2024 by Tahjee Barney
Please don’t eat from this location specifically they clearly do not practice being clean or hygienic at all it’s no reason why my gf should be sick like this from the food and it’s been all night ima line cook and former fast food manager with serve safe yah need new employees and people who actually care and this ain’t the first time yah got people sick just disgusting change gloves keep a clean station be clean don’t cross contaminate food born illnesses is not fake if I can do it a busy restaurant every single night then yah can too highly unacceptable please don’t eat from this chipotle not to mention yah bagged the delivery order wrong without making sure everything was correct yah clearly don’t care and it shows
