-
March 2024 by Desteny Walden
Always had great experiences at this place. Highly recommend
-
March 2024 by Thomas Greco
My car had been giving me problems with a draw on the battery since summer 2023. Took car to dealer where it was purchased, spent $1000.00 in repairs only to keep having same issues. Decided I didn’t have confidence in previous service. Frank Panaro suggested I bring car into BASIL FORD for service. Jeremy Burgess kept me informed daily on diagnostic tests. After 3 days problems were solved. Turns out a relay and control modular needed to be replaced and reprogrammed. Much to my surprise it was fully covered under Ford Emissions Warranty. I will continue to take my car to Basil Ford for service. They were fantastic, reliable, professional, friendly, and competent. Highly recommend BASIL FORD.
-
December 2023 by Joe Zdrojewski
Just Great Deals!
-
October 2023 by K M.
Buyer beware. DO NOT buy a used car here.I repeat, never buy a used car here.In the last 24 months, we have replaced the rusted out chassis, the brakes, and brake cylinders (which were painted over the rust), the electrical system, and now water pump, engine bearings, and fuel injection system (that was all hidden with electrical tape)...all for a truck that had 13k miles on it.We are now in over $18,000 for repairs the last 2 years, for basically a "practically new truck". Someone there made an intentional effort to hide the defects.We will see them in court.
-
September 2023 by Frank Zicari
My service writer Aaron is always very professional and answers all my questions and addresses my concerns. The service professionals perform work as ordered.
-
September 2023 by Corbin Y.
The sales team here will waste your time and add hidden fees and scams to your final price. When you confront them about these fees,add on and other things, they will simply say "oh well you need that ". Avoid dealership at all cost
-
July 2023 by J Hunt
I am so satisfied with the work, Basil Ford collision center did for me. The customer service representatives, went above and beyond to make my experience a pleasant one. Its very rare to see every staff member willing to help you, and treat you so well. I was also impressed how fast the turn around was for the repairs. Again, I am so satisfied with the work I had done here. I have no problem returning for any other future repairs.
-
July 2023 by Mary Ann B.
I bought a new Bronco from Basil Ford and the whole transaction went very well. I delt with Nick and his Dad Jim. They were wonderful. They found me the truck I was looking for and the transaction was so fast and smooth. While waiting the sales team were so friendly and very kind. I would highly recommend Basil Ford they are great!
-
July 2023 by Karen B.
After 6 months of shopping around looking for a new 2023 SUV. I finally found one and couldn't be happier. I never shopped at Basil Ford on 1540 Walden Ave. Cheektowaga, so I was a little nervous until I meet Andrea my salesperson. Who was so knowledgeable, kind, and patient with me and to help me through the process. Everything went perfectly! Vinny was also incredibly helpful, he made me feel very comfortable and I genuinely think he did everything to get me the best deal possible. I would highly recommend them at Basil Ford.
-
July 2023 by Jurel H.
I am so satisfied with the work, Basil Ford collision center did for me. The customer service representatives, went above and beyond to make my experience a pleasant one. Its very rare to see every staff member willing to help you, and treat you so well. I was also impressed how fast the turn around was for the repairs. Again, I am so satisfied with the work I had done here. I have no problem returning for any other future repairs.
-
June 2023 by David Wisner
Got the part I needed in one day.
-
May 2023 by moises portugues
I didn't get any work done.
-
April 2023 by Doug Rutkowski
They are very courteous and professional got me in and out in no time
-
April 2023 by Laura Daluisio Connolly
very friendly were done in an reasonable time, great coffee
-
April 2023 by Deanna Gibbs
Friendly staff, Quick service. Thank you so much ?
