AutoZone Auto Parts in Cheektowaga, NY, is a well-regarded auto parts store known for its wide selection of new and remanufactured hard parts, maintenance items, and car accessories. The store has earned a reputation for excellent customer service, especially after recent improvements with new staff and management. Customers appreciate that the staff is friendly, helpful, and willing to go the extra mile, including installing windshield wipers, batteries, and wiper blades, as well as testing batteries, starters, and alternators. The store often stays open late to ensure customers can get the parts they need, and staff members are attentive, sometimes searching for hard-to-find items or providing assistance despite busy times. Customers have also noted that the store is their preferred choice in the Buffalo area due to the quality of service and helpful staff. Overall, AutoZone Walden Ave is recognized for its good service, knowledgeable staff, and willingness to assist with various vehicle needs, making it a trusted local auto parts retailer.
Scott Kilmer likes it and so do I. Easy and fast and if they don't have something at that store they will point you in the right direction.
March 2025
The store is incredibly awesome. They stayed open extra late to make sure that I can get the right part. They showed me at the computer to confirm that everything would fit accordingly this has to be the best AutoZone I’ve ever been to in my life. Highly recommend.
March 2025
This store has a handful of new employees and managers and they have turned around the customer service 100% . This is my go to parts store in buffalo anymore. Store is very busy so you might have to wait a minute . But the customer service is worth it .