-
June 2023 by Darwish Darwish
The best shop ever . Very friendly people I highly recommend any one to ho there
-
September 2022 by andy scwartz
WENT TO THESE GUYS, THEN WENT TO THE SHOP RIGHT BEHIND THEM (PREMIER) AND THE DIFFERENCE I WAS OFFERED WAS MIND BLOWING. NOT RIGHT ARM AND LEG DUDE, NOT RIGHT.
-
August 2022 by A Keith
they are unethical. Do not sell these guys gold. I took my stuff to tag jewelry they actually gave me what the gold bar was worth . They tried to get me for 12% less or 200 bucks
-
July 2022 by Donna W.
I went to airport plaza jewelers THE SHOW ROOM to see about a battery for my watch.I was treated like I came in to buy some diamonds from the moment I walked in! Was greeted by this gentleman who asked what I wanted and took me over to another gentleman who was the one who could help me we had a little chatter the guy went to work on my watch I payed in and out in 5 minutes! They had different prices for the batteries I find 10 dollars a great price I have several other watches to replace batteries I know where I'm going ! They have some beautiful jewelry in the store if I'm in the market I know where I'm going they were very professional and a little sassy at the same time I liked the place
-
April 2022 by Robert Paul Cline
I have been to Airport Plaza jewelers twice throughout the years. Once to get a gold ring that was no longer round fixed, and once to get my daughters necklace fixed when a link broke. Both times I was in and out in about five minutes and both times they refused payment. There are some incredibly kind people who work there. I have no problem going back to actually spend some money.
-
January 2022 by Beth G.
I showed up at their door at 5:15 PM because the internet told me they were open until 6 , but they actually close at 5. They owners were gracious enough to let me in after hours, and provide me with an estimate for the jewelry I was looking to trade. The estimate fell on the high end of what I assumed it was worth. We made a deal, they paid me cash, and I was out the door in less than 25 minutes. Everyone there, including their security guard, was friendly, and more than accommodating. I had a great experience at The Showroom at Airport Plaza Jewelers. i highly recommend them and won't hesitate to use them again. Thanks Guys!!
-
November 2021 by Phillip S.
I recently stopped at The Union Showcase and was treated to a memorable experience. Their selection of jewelry was truly impressive. Having been to three other jewelers prior to stopping there. I was also impressed with their hallmark customer service. I was able to browse without being followed by a sales clerk, but one was always available to answer questions about an item of interest. It is obvious that store owner has instilled strong training on customer service for his employees. What a great place to do your Christmas shopping. Don and Rick are concerned with customer service and the staff was trained to make a stop at The Union Showcase a memorable experience
-
October 2021 by Jennifer M A N-Law
Was there with my 16 year old son yesterday. My son is outgoing with family and friends but feels very awkward talking to people he doesn’t know (even at the drive thru window or bank). When we walked into the shop I walked away so my son HAD to get his jewelry fixed himself. Rick was awesome working with my son. Called him by name several times, explained different fixed and about weight and carats and treated him like he mattered. All building a kids confidence. Thanks Rick!!!
-
September 2021 by Dorothy Bennett
Shopping made easy. Viewed online, told them the item # location. Great way ladies to help your special someone shop for you. Huge selection and awesome customer service!
-
July 2021 by Frank T.
Best Jewelers in the Western New York Area
-
July 2021 by Philly T
Ask for Rick. He will go the distance to help you find the perfect piece for you also he can create anything your mind can think of.
-
June 2021 by Kelly Radich
Me and my boyfriend went there and the one man asked how much I was trying to spend, I told him about 600 if I really liked it I would spend a little more, he litterally laughed at me. So rude! Like you don’t know how hard I had to work for that money or what my situation is, not everyone has thousands of dollars to spend. Never will I go there again!
-
June 2021 by Christine Nicole
Went in looking for an engagement ring. The owner comes up and tells me i'm difficult lol, doesn't offer to make anything custom.
-
June 2021 by Fran P.
Don and his employees have always done a great job servicing its customers(me). I am happily picking up a wedding band I ordered today! I have also brought in jewelry on numerous occasions to sell, did my homework before I went, and Don and Rick gave me very fair price and I accepted it. Customer service, kindness, humorous, thoughtful and great prices have made me a repeat customer. Kudos!
-
May 2021 by Nancy Grzechowiak
Took the time to help me get the ring I exactly wanted, 3 choices and my better half picked out his favorite. Totally happy!!!