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August 2023 by Timothy Johnson
There is much this company does very well. Their vacation property management department, though, never returns phone calls and emails, which has been the source of much frustration and even expense. We have chosen to terminate our property management relationship with the company.
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March 2023 by Romeo Rental
Heather Shea-Canaley sold me numerous investment properties. I would highly recommend using her. She always got back to me in a timely manner. She is very Knowledgeable.
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November 2022 by Laura Shook
Love the way the website is set up! It makes it easy to find the properties that fit what I’m looking for the most.
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June 2022 by Jeffrey Lang
Great people
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June 2022 by David Nagle
Jared Zahn is amazing. Thanks for your energy and hard work!
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June 2022 by Matthew Stewart
Jerod Zahn is the best realtor in Chautauqua County. He understands modern buyers/sellers as well as anyone in the region and brings a big city mentality to an area of the country where that is often lacking in the real estate world. His advice, guidance and photos are all outstanding. I would recommend him to anyone looking to buy or sell a home in Western New York. ERA Team VP Chautauqua Office is who you want to do business with and I'm a pretty picky guy when it comes to this stuff. Top banana! 5/5.
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September 2018 by Linda M.
I was extremely disappointed with the service of ERA Team VP and their rental at Chautauqua Institution. We rented 5 Waugh Manor, the pictures looked nothing like the actual state of the condo, the rugs were dirty, the linens worn and comforters torn, porch furniture unsafe and old and musty, clear safety violations for running of extension cords. Many many other unsatisfactory conditions, All of this for 2k a week. When I pointed these matters out to the rental staff they were dismissive and downplayed the issues, we presented many pictures to back up our displeasure. Our comments were met with, we will bring this up with the owner, this was something that they should have had a handle on before our arrival, they offered us a $104.00 credit which I refused, I would highly suggest that before you deal with this agency you know first hand what you are getting. will never deal with them again.
