Trustco Bank’s Chatham branch is highly praised for its excellent service and competitive rates. Customers have had seamless experiences, especially when obtaining mortgages, with helpful and knowledgeable staff like Melissa Morin. She is described as personable, patient, kind, and honest, making clients feel welcomed and supported. The bank also offers attractive CD promotions, with staff providing clear information and a positive attitude. Overall, Trustco Bank is recommended for its friendly staff and efficient service.
Melissa is very professional. She goes out of her way to assist clients and stays connected to the process!
August 2025
We had a great experience obtaining a mortgage. Best rates/closing fees around. Melissa was exceptionally helpful and very responsive to our inquiries. It was a seamless transaction. Would definitely recommend using Trustco Chatham branch to family and friends.
April 2025
Melissa Morin at Trustco Bank Chatham Branch is personable, helpful, knowledgeable, patient, and such a pleasure. Her helpfulness and kindness are so very appreciated!!
