-
January 2025 by Seth G
Pharmacy is an absolute disaster. Every time I go to refill a prescription (cannot do so online due to the nature of the medications, although it allows me to submit the refill requests that simply lead nowhere, as I found out the hard way), it is AT LEAST a 15 minute wait on hold no matter the time of day. Today, I sat on hold for OVER 18 MINUTES (see photo), only to be hung up on by a robot telling me there were “difficulties”. This is AFTER a real person put me on hold, again, 15 minutes in. Complete lack of regard for my time.
Another recent issue I had was with booking some vaccinations. I’d schedule the appointment, show up well beforehand, only to be told the vaccines aren’t in stock and to rebook. This occurred three weeks in a row.
This is embarrassing. Do better for your customers. If I had any other option, I’d take it.
Zero stars.
EDIT (11/4/24): I have now been waiting almost a full week for basic prescriptions to be filled - this takes no more than day at any other pharmacy I’ve ever dealt with. Absolute embarrassment.
-
January 2025 by John Smith
Super slow and understaffed you are lucky if you get you script filled
-
December 2024 by Paul Nassar
NEVER USE PHOTO STUDIO. They cropped my photos and then told me that was how I was ordering them eventhough the images on the order were complete. Poor service. AND they were delayed on delivery.
-
September 2024 by Abigail Walters
I was trying to return a pair of unopened tweezers today and the lady at the register denied me. At first she said it was because I was passed the 30 day return window, but I bought them aug 31st and today's sept 23rd. Then she said she couldn't do it because I didn't buy the tweezers at this location and would have to go to the Walgreen's I originally purchased them from. But one google search later and I found out she was straight up LYING to me. I couldn't bother arguing so I left but that was such a ridiculous interaction
-
August 2024 by Patrick Gerland
Many years of good experience, and in the last year some terrible and frustrating experiences with out of stock drug supplier Walgreens use, complete lack of responsibility/accountability and no friendly way to transfer prescriptions to another pharmacy chain.
-
August 2024 by Isha Anand
Very helpful
-
May 2024 by Keith morse
Horrible customer service. I called the store 7 times today. I tried to speak to the pharmacist about a prescription. They kept putting me on hold. Then would hang up. Then I called the main number and got the manager of the store. Told her my problem. She said I'll transfer you to the pharmacy. Phone call went straight to voice mail. Horrible experience. I would not recommend this location. Manager didn't care I was having trouble about a important prescription.
-
April 2024 by Lois Saldana
Do yourself a favor and comparison shop. Beware of pricing.
-
February 2024 by J R
I've had positive experiences at the pharmacy, but one too many negative experiences in the store itself. For example, I placed an online order for pickup and many of my items were cancelled because they were out of stock. I decided to do a little browsing when I picked up the fulfilled order and found several of the "out of stock" items in the store. The associates I've dealt with on future visits have not been helpful, friendly, or kind, so now I avoid going there for anything besides the pharmacy.
-
January 2024 by Andrew K.
Terrible staff and manager. I had a very serious incident with a cashier and the manager couldn't care less. She never followed up with me and didn't even have the decency to apologize
-
January 2024 by Tracey M
I should have paid attention to ALL the negative reviews. I was lied to, put on hold, hung up on. The distress and aggravation are simply NOT worth it.
-
October 2023 by Accio Lumos
Terrible pharmacy & service!!!
-
August 2023 by Healing D.
cluelessly unorganized, rude. expect absolutely no help. crews n the manager here are clueless. they got no ideas if any FedEx packages are received or dropped off. I need 3 visits to this branch of Walgreens to receive a fedEX package. even then, I had to have a FedEx customer service on the phone with the manager there to get my package. they told me and claimed that the package was never there but I myself found it in the back of a storage room there. WTH, trying to steal? totally unacceptable.
-
July 2023 by Brij Divakaran
Worst pharmacy on earth!Every pharmacist here is terrible.Customer service? Non-existent. If you visit the store, it’s virtually empty. Seemingly closed. If you call, they put you on hold and won’t return.Tried to transfer a prescription from CVS by using their app, web, and even by calling, multiple times. It’s as though they don’t want new customers… because that means they’ll have to work?!I was excited when this store replaced our Rite Aid few years ago. Now I wish it had been replaced by CVS, or better yet - Drug Mart of Millwood!!Avoid this Walgreens!!
-
July 2023 by Liz S.
So disappointing to have such irresponsible/rude workers here. Rating this a big /huge 0 !! The pharmacy team is so lazy and rude, Send someone pick up a prescription they did not care to make one phone call to the doctor as the prescription should've been covered under insurance, its easier to charge people fees they don't need to pay.
