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March 2024 by Андрея Шунин
Приехал в 12 ночи , запарковался на дверь , утром в 9 постучали , пошел в офис , 15 минут все готово
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August 2023 by gurinder pal singh
Either its 15 min or 1.5 hours
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February 2023 by DB
A little slow loading.
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August 2022 by Dale Mcrae
Very knowledgeable, good service
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June 2021 by Kath L.
Well what a mistake we made choosing A. N. Deringer. 100 years of experience wasn't enough to help us navigate the importation of a single 20 foot container without incurring a tariff of $30,000. As a start-up, new to importing, we researched customs brokers thoroughly and chose A. N. Deringer because of their self-proclaimed experience and expertise. We entered into a contract with Deringer 4 months prior to the arrival of our container (2 months prior to shipment date from origin). We provided Deringer with all the HTS codes, along with pages and pages of additional documentation about the manufacturer and products we were to import 2 months prior to shipment of origin. We were responsive to all their requests in a very timely manner. Unbeknownst to us they did NOTHING on our account until two days before our container was due to arrive in Montreal. And then calmly let us know that we would have to pay $30,000 in TRQ for one of the products we were importing. When we registered our surprise, disappointed and absolute frustration with their lack of proactive, timely information we were met with silence. And in the days following the shocking information regarding the unforeseen tariff, we received rushed and endless requests from Deringer for additional information (a lot of which we had already provided). When we contacted Deringer management to express our disappointment with their professionalism on multiple fronts, we were informed that we should have used their consultancy service to receive proactive, timely information. Apparently their customs brokerage services doesn't manage this type of information. What a joke! We will never use the services of A.N. Deringer again. And we advise you - if you are considering them as a customs broker - not to either. The 'team' we worked with was A. N. Deringer's Highgate Springs team in Vermont.
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January 2021 by Chrisjen Avasarala
A pleasure to work with Deringer. These guys are always professional, friendly and fix any issue within minutes. A+++ thank you
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November 2020 by Alex Glukhov
One of the best, most professional customs brokers around - this coming from 2+ years of experience working with these guys every day.
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September 2019 by eric lee
Super Stupid idiot club
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September 2019 by Josh
always in a bad mood on the phone. Fax your loads one year beforehand if you want it clear on time
