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December 2021 by Phil T.
It's OK, but always seems to be out or nearly out of stock on the supplies I'm looking for
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December 2019 by Kerri A.
I had to do some last minute Christmas shopping and to be honest I was dreading going into Michael's. The other stores I went to tonight were crazy! I assumed Michaels was going to be the same, but I was proved wrong. The store was clean, well lit and very organized. The staff were on point, a sales associate named Jay was a doll! He helped me with a coupon and was so patient. It's really nice to be proved wrong, thanks Michaels! Oh and Jay if you're reading this - you rock!
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November 2018 by Elaine S.
I would think twice about using this location for framing. Bad experience with date promised and notifications. Communication is poor. The finish product was ok. Nonetheless, supplies and availability of sale items and knitting products are good.
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October 2018 by Genevieve S.
Michaels is a great craft store that usually has exactly what you need & more. There's never a time where I don't purchase something & usually have a very good experience, but yesterday was a bit different. I went in to grab some canvases & saw that certain sizes were on sale for significantly lower than the original price. I went to purchase them and they rang up as full price, and I asked if this was a mistake. The cashier simply said "they say full price". I asked if she could check because the sign said differently and she kept repeating that they were full price. This girl had zero initiative to work or try to satisfy a now very annoyed customer. I still bought the canvases, but I'm very upset about the lack of customer service. I work in retail and would never send a customer out the door without making sure I've done all I can. If a sign says a certain price, that's what the customer should be charged regardless if the staff made a mistake putting out the marketing. I'll probably avoid this michaels in the future & go to the one a town over since it's not much farther away from me because the product will always be constant, the staff here just seems to be lacking.
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July 2018 by Roodley P.
I love this place when theirs no WalMart around when it c mea down to the supplies I need for my Store.
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November 2017 by Street W.
This review is for the the framing department only. I found working with them very frustrating. They framed the artwork upside down twice. 2x they made the same mistake. Then, days after it was picked up, the artwork fell off its hinges in the frame. Once again I had to bring it back to be fixed. At the framing desk when I explained my frustration to her, not once was an apology offered. Instead I was met with indignation.
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December 2011 by Brianna S.
Every crafters dream are stores like these. I love being able to use my coupons from mag or paper inserts and save money on my supplies. The employees are kind and courteous. The store is overwhelming but not too packed. Great deals. Thanks!
