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August 2023 by Maria Blanco
Store closes at 8pm as advertised but employees will not let you enter post 7:30pm. Trash. Zero customer service.
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August 2023 by Jongwon Lee
The Korean guy provides outstanding customer service and styling suggestions. Go talk to him.
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August 2023 by Diane Thompson
Jessica was great! Thanks for the styling tips!
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March 2023 by Drive POV
Rude door man. I just stopped to enter the store
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March 2023 by Fares Moustafa
The employee over there just giving us his back, we were trying to get in and he waved with his hand in a disrespectful way to wait without explaining why without trying to talk to us
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March 2023 by Tanya Makan
By far the worst customer service every time I’ve gone. They need better sales people. Stat!
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December 2022 by Manish T
Nicole and her co worker are helpful, making it easy to shop.
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December 2022 by Andreas Iosifidis
Waited outside for half an hour for no reason, while the store was almost empty
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December 2022 by FKD Smile
My wife can be a UNT with a K…. Hard K…. Nicole is a heaven sent angel…. We had small issues…. ALL TOTALLY resolved…. Would come back here again after they restock…. One caveat…. Not much in terms of “icon” t-shirts for 18 yo pubescent Asian blooded men…. God bless America and as u may guess I hate to shop…. BUT having fun is my speed…. Don’t die & Have FUN…. KENZO 4EVER…
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December 2022 by W. Douglas Hiller
Couldn’t enter. 10 people were in line with me that gave up. They were only letting 1 person at a time in for some crazy reason. Every other store is more sensible. I LOVE Kenzo, but skip this store if in Woodbury commons… absurd.
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December 2022 by Michael Dea
There’s more employees than customers in the store. Yet they still make you wait on an unnecessary line. I don’t know how they are making their sales goal.Also, all the classic sweatshirts are pretty much retail price. Anything that’s on “sale” can be found on their retail website for the same price. Waste of time
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December 2021 by Joy Samuels
The superb service provided by Mr. James Rivera was impeccable. From the upbeat greeting upon entering the store, providing details about the products, the cost saving sales and the ability to upsale other accessories. Outstanding customer service provided, making holiday shopping so much easier for my family.
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December 2021 by Jamia Thurman
Yesterday My Sister’s and I had the pleasure of spending My Sister Joy’s Birthday shopping in Central Valley NY better known as Woodbury Commons Premium Outlets. We made it to KENZO!! Boy oh Boy were we excited!! Sooo many fashion options for both men and women. Please by all means ask for JAMES. He was our KENZO SPECIALIST yesterday 9/6/21. He is extremely knowledgeable about the KENZO BRAND, SPECIAL PROMOTIONS AND LOCATIONS OF KENZO hard to find present and past seasons fashions.... NEEDLESS TO SAY JAMES WAS A GODSEND. HIS CUSTOMER SERVICE WRAPPED US IN LIKE A CUSHY COMFY BLANKET????✨We Will Be Visiting Again for this years holiday shopping season.“SHOUT OUT TO YOU, JAMESFROM THE SISTAS, J.PHOENIX, J.Ingram & J.THURMAN
