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December 2023 by Chana Krausz
Their customer service is always outstanding. Very equipped to try on make-up and remove in the store. We always chose to go back there!
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August 2023 by RCS S
Shirley was helpful and friendly. Double Serum is our favorite for over a year now. It’s $20 cheaper compare to Macy’s. Spent almost $400 on their products.
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August 2023 by Sahsha
Bunch of theives....charged me for two products and when I asked them to return it on point of transaction. Rep is like we can not do return , just exchange. Never will go to the store again and neither will recommend anyone.Manager is like when transaction gets completed on POS we cannot refund it, you can only do exchange that's our store policy.
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July 2023 by charlie king
Michelle helped me and so much knowledge not only for the products but the science behind them. i described products i have liked before and what i usually use and recommended new ones and changed my routine i have had for 2 years. truly life changing experience. sales people like her are the reason i feel shopping online will never touch going into the store, she gave me the best samples and advice, will be going back she is my girl.
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April 2023 by Liv M
Thanks you Robin And Sheryl!You ladies Rock?
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December 2022 by Sean Dudley
Purposely overcharges, check your receipts.
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November 2022 by Saira K.
Such a clean and beautiful welcoming store. Service was great. They have some great deals for the holidays, you can buy your gifts from here. Because this store is part of the outlets, there is lots of parking. They also have some pretty cool magazines and books there with Clarins history. Highly recommend this place!
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September 2022 by Syed Zohaib Raza
Hurry up for the sale with good range of products
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January 2022 by Abby Meehan
I see others saying that the staff is knowledgeable. I found them to be incredibly annoying and rude salespeople. If you prefer to shop in relative peace avoid this place.
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January 2022 by poonam sagar
Great store, their sales girls are so friendly nd helpful...highly recommend if are looking gifts for your loved ones?
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January 2021 by B B.
Clarins factory store at Wrentham outlets is simply the best! I've been using Clarins for years and this location has got an amazing selection of not only my go to skincare products but amazing deals on sets and makeup. Matthew is one of a kind and you can tell how much he loves being there and helping people-he is probably the most knowledgeable person I've ever met regarding skincare , the whole staff is lovely, I feel like part of their family and always leave knowing that I purchased a routine for my skin that is perfect for me
