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September 2024 by Beavis Izbad
Great People!
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July 2024 by Aidan Greene
I authorized verbally to car changes and was told I could use other things. I told them go ahead and put the one thing on and if they had any questions to call me. No call back the next day and called for approval and I never signed any agreements. They went ahead and put the stuff that I didn’t authorize on my car and was told that I can’t have my car if I don’t pay. Never go to this shop because you will get screwed over.
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June 2024 by Becca S
Got my tires balanced - off car
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April 2024 by Jack Denero
Honest, proactive with my truck, competent, reliable and REASONABLY priced
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April 2024 by Tiff Marie K Bagué
This is the only place I take my Jeep! Murphy does amazing work and my Jeep always comes home perfect. Very honest and very fair! I would 100% recommend Murphys automotive!
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February 2024 by Jennifer Wilson
There is no better mechanic anywhere (that I know of) near me or in the surrounding Syracuse area. They are HONEST, do not charge you for petty things. Warranty their work. Prices are more reasonable than any other mechanic that I have found. My son even drives from Rochester to get his car repaired here because he only trusts them as well. Between my 2 children and myself and over 13 years of doing business with them we have gotten quotes for repairs from other shops (As I have one son who lives in East Syracuse and the other in Rochester). My oldest son had a quote from a repair shop close to his home and I basically said have it towed to Murphy's. I know you live in East Syracuse but the price is better, the quality of the repairs is better, it might be a longer drive but always well worth it for the quality of work they do. In short, if you want the job done right, warrantied right, and want to deal with an honest repair shop, this is the place for you. ONLY downside is they are not open on the weekends. But why should they be....they have such a demand for their impeccable service that if you need to wait a week....it's worth the wait.
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November 2023 by matthew spaman
I have never had a problem here until this incident. I had a purge valve selinoid egr valve, and alternator replaced all good. I drove the car 20 miles to drop my daughter off and get to work and when I parked it it just reeked of gas. When I opened the hood gas was spraying all over my engine like a pressure washer. Turns out the grouded their ratchet on the fuel rail while changing the alternator (with the battery connected) and melted a hole in it. They decided a "good fix" was putting a screw in the hole with a rubber o-ring. 20 miles after leaving the gas had eaten through the rubber o-ring (every half normal person knows gas eats rubber) and put my life in danger due to complete negligence. Their explanation was that it is "impossible" to find a fuel rail for a 2007 bucik Lucerne but yet they had it fixed within three hours. They have no problem putting your life in danger to save time and money. They said most of their o.rongs are chemical resistant so they thought it was a "good fix". Complete incompetence and rude about the whole thing. Don't dare ask them questions to understand what happened because you will get screamed at. Spend your hard earned money somewhere else because these guys put on a facade of being nice people until you question them or call them out of scumbag decisions. Don't expect good customer service either because they are always snotty and patronizing. I also wanna say that they will put parts on your car without consulting you such as the EGR valve. The car may have needed it but they never asked me.if I wanted it changed. To sum.it.up they are alright until something isn't alright then their true colors show even when it is 100% their fault and you have every right to ask a bunch of questions after they put your life at extreme risk.
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September 2023 by JD “JD JD” JD
Murphys have done many services to my vehicles and have always been very honest about my vehicle not needing something repaired or if I thought something was wrong with my vehicle getting it figured out especially when you don't know what those vehicle noises or vibrations are lol... they are far superior then the dealership in my opinion they are a great bunch of mechanics who know their stuff... I also especially in this day and age expect my bill to be way higher then it usually is so I would say that their rates especially compared to the dealer are phenomenal...
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July 2023 by Jon Doa
went here today with my truck I thought had calipers stuck it's an older truck lifted all the bells and whistles called me with attitude rt off that bat and I had all kinds of thangs loose and he could rt me up for 3000 dollars rt now and that I would have to come up there and tell him what was wrong with it point him in the rt direction went there he was gone all the guys had attitude and I've heard the upcharge outrageously
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November 2022 by Jessica Dempster (JD JD)
Murphys have done many services to my vehicles and have always been very honest about my vehicle not needing something repaired or if I thought something was wrong with my vehicle getting it figured out especially when you don't know what those vehicle noises or vibrations are lol... they are far superior then the dealership in my opinion they are a great bunch of mechanics who know their stuff... I also especially in this day and age expect my bill to be way higher then it usually is so I would say that their rates especially compared to the dealer are phenomenal...Services: Electrical repair
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November 2022 by JD JD
Murphys have done many services to my vehicles and have always been very honest about my vehicle not needing something repaired or if I thought something was wrong with my vehicle getting it figured out especially when you don't know what those vehicle noises or vibrations are lol... they are far superior then the dealership in my opinion they are a great bunch of mechanics who know their stuff... I also especially in this day and age expect my bill to be way higher then it usually is so I would say that their rates especially compared to the dealer are phenomenal...Services: Vehicle safety inspection
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September 2022 by Tom Sherlock
Great service. They really work with you and keep you informed. Great pricing. Skilled mechanics. All around Great experience.Services: Electrical
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July 2022 by Chris Eschbach
My wife and I have been going to Murphy’s for 16 years now. This a fantastic hometown auto service provider. They are upfront with you about what your vehicle needs, and don’t upsell you a bunch of garbage like a dealer would do. Murphy’s is a busy shop for a reason, they get the job done. As long as we live here, we’ll be using them for all our vehicle services.
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July 2022 by Karen Welser
Incredible, above-and-beyond service at Murphy’s. We are from out of state and broke down on the way to our vacation destination. Car loaded with kids, dog, coolers, roof top carrier…what a terrible time for the alternator to fail. But! What a perfect PLACE to break down, because Murphy’s took such good care of us. A+! What a gem!Services: Auto battery replacement
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July 2022 by Amanda Taylor
We stoped here because our car started malfunctioning about a mile away while on a family road trip. The experience was fantastic. They took care of us right away even though they were booked up and had us back on the road in under two hours and for less than originally estimated.
