{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“The people are helping very well. Always satisfied with the help, suggestions, and even if there is no product to be found. Like soda can foam coolies. Disappeared from the face of earth.”
“Had a great experience at the Brewerton store with the help of Michael Prouty he made sure my Bill was where I needed it to be and then some!! Mike thanks again for every you did and staying late to transfer all the information on both phone!!”
“Ashley was such a great help today! I was having issues with my iPhone and she helped me upgrade while also explaining offers that were available for me(I’m a basic phone user so I unfortunately passed). She even explained that I qualify for FirstNet saving me money! Ashley portrayed great customer service, very informative and was great company!”
“I stopped at the Cricket store in Cicero. Xavier helped me with an issue I was having with my phone. He was so pleasant and very kind. He fixed my problem in a matter of minutes. I am able to get a new phone in September. I will for sure return to this store to purchase my new phone. Thank you Xavier.”
9AM - 7PM
3850 NY-31, Liverpool
Mobile Phones
“The store's customer service is fantastic!
After spending an hour on/off the phone with customer service on the phone & after that frustration, I walked into the store at 6:30p (they close at 7p) Amanda was AWESOME! She fixed my phone & helped me calm down because I went in & I kept thinking the guy on the phone made me feel stupid. Dude, I'm old & I'm not a technician! Thank you Amanda for your help & your patience! You're truly an asset to the Route 31 Clay store & Verizon!!! ??????????”
“Went to exchange modem, my first visit to this store. It was so easy. Had an appt. for 11:00, arrived at 10:45 and was done at 10:55. Kay was wonderful. Friendly, knowledgeable, and professional. She answered all my questions.”
“I went in to get a new phone but had an issue with remembering an old Apple ID password. Hailen and Nick went above and beyond with walking me through exactly what I needed to do. They got everything taken care of for me and set me up with a new phone, watch and home internet. They even saved me some money with working out a new plan. Outstanding service and great people!”
“Scheduled an appointment to upgrade my iPhone X to a 15Pro. Arrived 10 minutes early and was immediately helped by Kenzie. She quickly got the phone I wanted (to begin the mirroring process) and told us about the discount for accessories. We continued to shop for a new case, screen protector and wireless charger. She expertly answered my questions (after reading multiple reviews on the phone I selected) . She also assisted with a question about my iPad’s mail issue.
My experience from start to finish was excellent! I recommend Kenzie (or Dan, the manager) for any of your cell phone or Verizon needs.”
“We always find the stuff we need when shopping at this corporate giant. We were traveling around upstate NY and needed a few things to continue with our trip. The items we needed were priced right.”
10AM - 8PM
3881 NY-31, Liverpool
Mobile Phones
“Joe made it very easy to switch our home internet and phone service from spectrum to T-Mobile!! Amazing and magnificent customer service like he was our friend. Recommend this store for sure.”
10AM - 8PM
3837 NY-31, Liverpool
Mobile Phones
“Mike & Abby at the Spectrum store on route 31 in Liverpool NY were very friendly and helpful. I walked in extremely mad, they resolved isue in less than 2 minutes. They resolved the issue after me going to store to rollback the phone to the original setup, twice and leaving me with no service. sales person setting it up said if it doesn't work to call her, explained once I had no home phone. Ann M.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Jadyn was very helpful and patient working to transfer our three phone numbers from Straightalk to a new Verizon account and phones. Our situation was complicated and she stuck with it! Would definitely go back to Jadyn for future phone needs.”