Fastrac is a convenience store brand within EG America's family of brands, operating over 50 stores across upstate New York. Known for its convenience and quality, Fastrac offers a variety of fuel, snacks, and services. Customers appreciate the selection of snacks and essentials, though some have noted issues with product availability, such as missing items and close expiration dates. The store's bathroom is generally okay. While staff are considered great, some customers have experienced frustration with unprofessionalism, such as difficulty reaching staff by phone and feeling ignored or rushed when seeking assistance. Despite these occasional issues, Fastrac remains a popular choice for travelers and locals in upstate New York, focusing on innovation and personalized service to provide a mostly positive experience.
It's important to evaluate places of business, so that we can be guided to the best of them and hopefully get others to change.
April 2025
Staff is great but I tried calling the store multiple times and nobody answered. I have never had this problem calling before at any location after calling the first time and I am very surprised by this unprofessionalism.
January 2025
Nice friendly staff, always helpful for all your every day fast stops and needs.
