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July 2023 by Mike Jacobs
Knowledgeable team at Burdick Ford....original parts are the way to go for warranty and cost, not like the old days anymore!
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August 2022 by Steven P.
I was a previous Raynor Ford customer and Davidson bought Raynors. When they moved to clay the service and attitude were terrible. I called around looking for a good service department. John Rizzo the service manager told me on the phone. Come over and give us a chance. 5 Years later and 2 vehicles going on 3 I am still there. NOWHERE I have had better treatment, If I have a grip he listens and does his best to help. There was only 1. HE even took care of that so I did;t have to dump my F150, Ran like a bear until some guy t-boned me. Now I am looking for #3
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March 2022 by Mary Murphy
Just bought a brand new Bronco Sport from Scott Harris and the whole process went very smoothly and fast! I didn’t feel pressured into anything and Scott tells you like it is. Great dealership and great salesman.
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February 2022 by Cheryl Culkin-DeSantis
I had a great experience. my salesman Dan was awesome and knowledgeable my sake which included 2 trade ins went fast and smooth thank you
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November 2021 by Joe Ascenzi Ascenzi
Good people no hassle attentive to your needs Mr. Quattro. And. John from. Service are great ? Good job
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November 2021 by Judi Mike Simoneau
Dan yawmen was great to work with. Whole experience was hassle free and would definitely deal there again!
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October 2021 by Rachel TenEyck
I had 4 new all weather tires put on my car recently from Burdick. I was given excellent, speedy service and was back on the road in no time. The service department staff there was very reliable and courteous through the whole transaction. I would highly recommend Burdick Ford to all of my family and friends. I love my tires, thank you!!
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October 2021 by Mark Kalemba
Terrible service. Mt wife took her 2013 Ford Escape there for NYS inspection and an oil change. Although she had an appointment, they were a half hour late taking her car in because 'everyone was on lunch' according to their service desk rep. Eventually, after she complained, they took the car in and, 20 minutes later, the service desk rep came out and told her that the inside hood latch handle was broken and they couldn't get the hood open. It would be a couple of days t
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October 2021 by Mark K.
My wife brought her 2013 Ford Escape there for an oil change and NYS inspection. She had a 1:00 appointment. They didn't get it into the shop until 1:30 because 'everyone was on lunch'. Not a big deal. 20 minutes after they did get it into the shop, the service rep approached my wife and told her that they couldn't get the hood open because the cable and inside hood release handle were broken. They were not broken before the vehicle was taken into the shop. She was told that they could repair it but it couldn't be done for a couple of days. They were nice enough to give her a written repair estimate for over $500 (to repair something they broke). When she told them that she wanted to talk it over with me and would take the vehicle home, the Service Manager (John) tried to charge her a diagnostic fee! Ridiculous! Obviously I will never do any business with Burdick Ford again and suggest that anyone else that considers it find an honest, reputable dealership to perform their vehicle maintenance / repairs rather than them. Our community would be better served if the Burdick Dealership was an empty lot / building... Aside from that it was a great experience!
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November 2020 by Ron Gosch
Burdick Ford staff are friendly, cheerful and courteous. Our new car purchase in 2019 and subsequent service have all been pleasant.
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November 2020 by Brett A. Maring
Great sales and service after the sale, will definitely buy again.
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November 2020 by Chrissy Bauder Maguire
It's always a pleasure to work with the manager and salesman at Burdick Ford. They are always attentive and listen to what I do and do not want. If for some reason there's a problem or question they take care of it swiftly. Super nice guys and the whole facility is very accommodating without being condescending.
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February 2020 by Glen Cooper
Had a Great Experience and Great Salesmen (Jeff), 2nd time dealing with him.
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February 2020 by Darian Newcomb
Great experience, everyone worked very hard to get me into a truck at a price I wanted. Dylan was a great salesman, found the truck I wanted rather quickly. This was the easiest deal I have ever made.
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February 2020 by Melissa Deeley-Rice
We bring all of our vehicles to Burdick Ford for service. John and his team always do a great job. We recently purchased a new vehicle and Daniel and Mike were super friendly and helpful as well.
