9AM - 5PM
3935 NY-31, Liverpool“I'm new to KeyBank and recently came in to open checking/savings accounts, my banker was Billie Jean and she was absolutely phenomenal! She's clearly passionate about her job and made me feel very welcomed! I've come to have a favorite teller now too, Joshalynn! I've stopped by several times to make deposits and she is an absolute ray of sunshine! She's very kind, very knowledgeable and gets the job done quickly and efficiently! These women make you feel like you're walking into a relatives home, instead of a bank and I couldn't be more appreciative! You two are wonderful, I wouldn't want to work with anyone else!! Thank you Joshalynn and Billie Jean!!”
Open 24 hours
3782 NY-31, Liverpool10:00 AM - 7:00 PM
3953 NY-31, Liverpool“Dana Salce did a fantastic job of customer service as well as effectively helping me meet my goals of getting a new phone in a cost efficient manner. It was obviously at the end of a long week as I cane in and him and his teammate were debriefing on various issues encountered. Several customers came and went while I was in this store. Dana swiftly took care of their needs while continuing my transaction that had many facets. If it was a longer need, Dana delegated the task to his co-worker. After having the transaction requiring a trade in, some adjustments to the account and other options, Dana's coworker retrieved a Pelican case from the rear of the store and expertly installed it right in the store. I am very happy with Dana's service, his co-worker's help and Dana's ability to communicate directly when he had 2-3 customers at different stages of transactions to complete. It would seemingly be very easy to be quick or perceived as rude in situations like this but Dana was composed, yet direct as he kept things moving. I am very happy with this store's ability to multi-task politely and provide an incredible product with a reminder to come back if they could help with anything in the future.”
Open 24 hours
7950 Brewerton Rd, Cicero
“My wife and I were traveling to Syracuse and got off the highway to find a bathroom. Without realizing that they were closed for remodeling, we walked right in. A gentlemen let us know that they weren't open until Monday, and when I asked if he knew if any of the other gas stations had a restroom, he kindly ushered us towards his own. As we were thanking him on the way out, he offered us some subway sandwiches free of charge as the workers were practicing for their opening. Stumbling upon the store and these very kind people was a complete accident, but we will be stopping any time we are in the area in the future! Their kindness was a perfect way to "end" our 4.5hr drive!”