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August 2023 by Jack Benson
I can’t believe these guys I got a tow from these guys last night they done damage to my truck the driver was extremely rude and making laugh and jokes witch I didn’t apeciate first told it would be 300 and then charged double when got there maybe that’s why these guys are double n automotive would definitely not recommend any body using this company
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August 2023 by J K
Fixed my brakes issue. Good service and fair price. I recommend this shop!Services: Brakes
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July 2023 by Mingde Li
Lived on long island 8 years ago. Went here twice for check engine light and oil change. They lied to me and over charged me. Don't know the situation for current employees, but my experience cannot be changed.
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July 2023 by Donna P.
These people are crooks!! They take advantage of females and try to charge the highest amount of money for the smallest service unless your "HUSBAND" calls and confronts them! Then they "will put the cheaper parts on" to make it less money!! They also forget to put all my pieces back into my car including the engine cover. When I got it back something different broke that they had to move to fix my original problem! If my inspection was up, any other automotive shop would have told me but they didn't! I have never been to a shop like this in my life! Someone recommended this place because they had ONE good experience going there! DO NOT GO TO THIS PLACE!!!
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July 2023 by Brittney V.
If I could give zero I would. Never in my life have I had such awful service!!! When I called I was told $200-$400 then once they have it, it went up to $1500. Then I was told they can bring it down a little by using a "cheaper" part. Paid for them to tow it back to my house and once it's dropped I'm told it's going to be $200 more for parts I wasn't told about and that weren't on my invoice. It took 4 calls just to find out what the "pieces" were. Then I get it back with a part visibly missing and my ac not working which surprise they knew nothing about. Save yourself the time and headache, DO NOT GO HERE!!!
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January 2023 by Andrew Picciochi
I am so happy with Doublin Auto. I just had my muffler and exhaust system worked on. I saw the muffler pipes broke, and was hanging down. The car made such a loud noise it was so loud you couldn't even listen to the radio, and my wife, she said I have a headache every time I'm in the car. I certainly did not want an exhaust pipe hanging down just a few inches off the ground, jamming into the road when driving. So I called Double N Automotive and spoke with Jay. I mentioned AAA suggested Double N Automotive. I needed the car repaired fast because I did not want that pipe to tear off, if it jammed into the road when driving. That could cause more damage to get repaired, so repairing it now is safer than waiting for an accident. They said everything has rotted out and I have 2 options, replace everything that is needed for repair, or 2 we can do the repair, and do some welding and cutting and make the repairs. The first option replace all the parts over $1,200. The second option is to do some welding and cutting and make the repairs for less than $250. Wow! what a savings. Actually with the AAA discount another 10% savings for a grant total of $242.99. How the hell can you beat those savings! More than that, it is an AAA service center, with an extra measure of assurance the work is certified with experienced technicians working on my car. I was done in less than 3 hours. I am so pleased I chose Double N Automotive to do service on my car for me. The team (and they are a team, you can definitely see it just by listening to the technicians and watching how they work) in my opinion, are some of the most experienced technicians I have ever had servicing my car. I am extremely pleased! Thank you Double N Automotive. I would definitely recommend Double N Automotive to any of my friends who need any type of auto service on their car, or truck. Oh just to mention, my car now runs with the soft purr of a cat, and is as silent as a mouse!Service: Exhaust
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January 2023 by Dashing Danny
The worst place. They will charge you insane amounts for towing and quote chapter 66 and what's funny is that they don't even know what they are talking about in chapter 66.The owner was using the F word when I quoted him about his violations of chapter 66. Stop going to this place. A ripoff.
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September 2022 by Joe B
Towed my car to the location I requested. Stephen was amazing, funny and caring. My car is a lowered mustang, it practically scrapes the ground as i drive, had a failed ball joint and he got it on the flat bed and off with no damage. Cannot be thankful enough for the work provided.
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September 2022 by C g
The driver I delt with was awesome. Thank you Jose. I called double n when triple A gave me no time frame to pick up my vehicle. I spoke with the manager at double n that night. The next day, I requested their assistance through triple A. They showed up when they were supposed to. Their tow truck was of fine quality. I am very happy with Jose and double n's performance. Thank you gentlemen.
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September 2022 by Maggie F.
Absolutely terrible service. I was locked out of my car and Geico dispatched them for a lockout and tow (the car broke down in the first place). The guy called me when he was there and said he unlocked the car but didn't know there needed to be a tow. So he said they were calling the tow guy and he was on his way. I hung up the phone thinking everything was set. Fast forward 4 hours. I call saying hey where's my car and they say "oh we cancelled that service". My response "so this whole time I wasn't notified and my car has Just been sitting on the road?"The man who answered the phone "yea." So another tow shows up and says they can't get in the car it's locked. So...what exactly did NN do??? Stood at my car and stared at it and straight lied about opening it? Incompetent, irresponsible people at this company.
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August 2022 by Chris V.
Rude, shady, lazy and crooked. A TOW-TRUCK came from this "business" after we called AAA, thinking our battery was dead. The driver hooked our car up to a jump-box and the car started. I said "So, we're good?" He said "Your alternator is bad; the batter won't hold a charge." 10 seconds later he was gone like the wind and my car died. We were stranded in the parking lot for hours (but that's AAA fault).
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June 2022 by C Paolucci
Anthony was great and timely. Did an excellent job and made a stressful experience a lot better. Changed the tire without any issues and very good knowledge of my truck. Need more tow guys like that. Guy deserves a raise and a bonus. Thanks again. God bless your companyService: Tires
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May 2022 by Matthew Meadows
They tried to change my oil but said they didn’t know the correct procedure for my type of truck which was fine. Then said they said wouldn’t take it off the lift and give me my truck back until I paid an $80 fee.I’d beware using them.Service: Oil change
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April 2022 by Michael M
Excellent service. Called AAA and had Double N come and install new much needed battery. Great service. On time.Service: Battery
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March 2022 by Joan Peralta
I went in for a routine diagnosis of a used car that I purchased. Off the bat the staff in this place was very rude and unprofessional. They seemed bothered that I was giving them my business. To make matters worst once I received my car I noticed it was covered in salt and dirt. My car was clean when I gave it to them which leads me to believe they went on a joy ride with my vehicle. If you care about your car I would not go to these guys they did the bare minimum if even that. Unprofessional and bad communication.
