Chase Bank is a great bank that many are very satisfied with. The branch is a beautiful, architecturally interesting, and modern looking building, a vast improvement over what was there before. While the outside ATM is down a lot, the indoor ATM has all the necessary functions, though the indoor vestibule is only open during bank hours. Staff at this location are helpful and cordial. One customer, after months of unresolved issues by phone and online, had a problem solved calmly in minutes by a staff member who provided clear explanations. While some long-time staff are missed, the recent staff has helped in many ways. The location is also used for sit-down meetings or safety deposit boxes, though those services are reportedly phasing out. Maintaining the ATMs would address many complaints.
Excellent customer service. Nice and friendly staff.
August 2023
Chase is a great bank. The credit card you get cash back, rewards anymore everyone I know a lot of my family and friends uses Chase and they are very satisfied.
May 2023
Chris is extremely nice! Very helpful and informative!