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March 2024 by Rebecca Duncan
The stay was pleasant and convenient. -- Some conveniences not offered that would be helpful: a walkway from the parking lot to the front of the hotel; body wash in the bathroom; USB plug in the bedside and desk lamps. -- There was a problem with one of the 4 rooms I reserved, but it was promptly corrected with no inconvenience to me. Issues with billing were also handled. It would be nice to have our tax exemption form held on file though, as our organization frequently has people staying there for training. -- It would be helpful to include body wash with the amenities. -- As always, the room was lovely and clean. Everything worked as it should. -- Food is great for a basic hotel restaurant and the staff is very, very friendly and attentive.
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March 2024 by Theresa St. John
This hotel was really nice, room was comfortable and right on the water. Family friendly place, fire pits with chairs around. There's a wonderful park next door and a wonderful lighthouse and pier. Nice area and really close to the highway.
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March 2024 by Hillary Elleman
Natalie and Anna were amazing with our event!! -- Top notch staff.... every single person we encountered was kind and helpful. Great experience!!
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March 2024 by Emory Au IV
Booked for the Murder Mystery Weekend. Had a great time, banquet food was excellent, and we're already talking about coming back next year.Food & drinks: Banquet style food was served for the whole Murder Mystery Weekend, and everything was top notch.
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March 2024 by Kimberly Miller
My husband, sister and brother in law and myself went to Chautauqua Harbor Hotel for the Murder Mystery Event that they hosted this weekend. We were all absolutely pleased with everything. The hotel staff was very friendly. They all smiled, took the time to chat with us and made us feel comfortable. For me, in particular, this hotel went above and beyond. I have Celiac's disease. When I reached out to the hotel to let them know and ask if there was any way they could accommodate me, I honestly expected back a response that was an apologetic no, or possibly that they would try to see what they could do. What I got was incredible. The staff emailed me that they let everyone know of my situation and then it got better! Anna, the chef manager, met with me when I arrived. She went over the menu with me and informed me that the staff had discussed what to do to best ensure my safety. They decided to make me special plates of food for every meal, this included multiple desserts and snack plates. They did something for me that, to this point in my life since I was diagnosed with Celiac's disease, I have never had anyone do. The effort that they took for me was indescribable. On top of that though, this hotel is beautiful! It is located right on the lake and the views from all of the windows around the hotel and even in our room were gorgeous, even on a weekend with rainy, windy weather. The hotel was clean and had beautiful homey features, like the wood on the walls. I love that coffee and tea service is out on every level of the hotel in the morning. That was super convenient! The restaurant and bar are really nice and the bartendar that we dealt with both nights was amazing! Shout out to you, Derek! We miss you already, man! We absolutely will be back, not only for the next murder mystery event but we also plan of coming back to this fantastic hotel with it's beautiful views and incredible staff soon just because we had such a wonderful time. Thank you, Chautauqua Harbor Hotel, for making our little weekend getaway so very wonderful!Rooms: I have been in many hotels through the years and this was by far one of the most comfortable, nice, clean hotel rooms that I have been in. My one note of complaint would be that the shower could use a bit more pressure.Food & drinks: My family said that the food was really good, but I must emphasize how the staff ensured that I could have almost exactly what everyone else did (I have Celiac's disease) They truly went above and beyond and more then that, everything was delicious! Anyone with Celiac's will understand why the fact that my food was so yummy would be such an amazing thing.Noteworthy details: The way that the entire staff behaved towards us really brought home how spectacular this trip was for us. Every single staff member that we interacted with was friendly, helpful, kind and beyond that, happy and interested in us.
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March 2024 by Joni Watson
Can’t say enough about the beautiful Chautauqua Harbor Hotel! So clean! Extra touches throughout including great fresh coffee all day. The staff bent over backwards to accommodate a special request! The food was outstanding. The view from our room was breathtaking! Our beds were extremely comfortable and although it was a busy weekend, our room was extremely quiet!
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March 2024 by MA
Beautiful views. Well maintained hotel.
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March 2024 by Emma Cornfoot
This hotel is sure to make a memorable impression on you. From the service, rooms, sweeping views of the lake, this is our go to getaway.
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March 2024 by Gee Vaillant
To expensive -- Breakfast was not good and to
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March 2024 by Robin O
Went here for a banquet. They have a nice set up, view of the lake, and good food. We had drinks in the bar, they were a little on the pricey side (reason for 4 stars) but the bartender was friendly and fast so it was a good experience!
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February 2024 by Linda Jim
We were there for a party! It was great. The service and food were fantastic. The place is beautiful.
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February 2024 by Janet Hunzinger
Bartender was a little brusque on Christmas Eve, the bar was still open when we got back from meeting with friends so we thought we'd stop and have a quick bite and a glass of wine. We were told they were closing and needed to order quickly. The place was pretty full and I didn't really feel that our stopping by would slow them down. Just a minor thing, the staff was really kind, and pleasant
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February 2024 by Cindi Beach
We walked the ground before the sun went down and it is well kept, even in February. -- -- Fast, friendly service -- Nice, clean bathroom -- Up to date, clean, and comfortable room. -- Front desk staff and bartenders were very attentive and kind -- We visited the indoor bar and it was a clean and friendly
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February 2024 by Linda Shamrock
Always a great experience at this hotel. Very friendly staff.
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February 2024 by Erie PA DJ John Gallagher Wedding & Special Event Entertainm
Anytime I DJ a wedding or event at Chautauqua Harbor Hotel, the staff is so welcoming and fun to work with and the food is the best! Highly recommend!
