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February 2024 by Monica Morris
On 1/21/24 I went here for the first time. And my experiences was.amazing. I saw Donna is incredible I didn't even feel a pinch. This is the first time ever that my blood was taken and I felt no pain. she is an expert. And super amazing. I never thought I would ever be that comfortable This is the only Quest lab I will go to Donna is incredible thank you for being the best...
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February 2024 by Shahd Demis
The lady in front was horribly rude to my mom and had an attitude, please teach her how to talk to people if you’d like people to come back here , she is insensitive, rude , and such an unhelpful horrible woman , I do not have her name but I do have a picture of her if anyone of you reaches out to apologize which my mother and I are expecting.I just saw the other reviews her name is claudette, please teach Claudette manners and teach her how to speak to others thank you
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January 2024 by Barbarella Sheils
Horrible supposedly they take walk in and the wait is 30 to 60 minutes but in reality they won't even see you. Walk next door to l a b corp
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November 2023 by Very Aloe Vera
The technician was on a video call during my blood drawing. Extremely unprofessional. On the plus side, if you have an appointment the wait isn't bad
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October 2023 by Dubz Getalot
I don't know how this location is still open. I made a appointment for blood work. Upon walking in it was chaos and the staff was so rude I complained to my insurance provider!!!! The employee with the short gold hair needs to be fired no excuses, so rude and speak to me in a disgusting manner.
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September 2023 by my gins
I waited over 3 hours to be seen and the staff was very rude I will never come back. If you can't take walk-ins that's fine but then inform people of the wait. Please don't go there.
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August 2023 by donald charlton
Make sure you have an appointment . All location of Advantage care lab close down quest get a large contract, carry-on, and no one is here to mandate telephone calls, directing your service to online scheduling
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July 2023 by Janisha Allen
I checked in without an appointment I knew I would have to wait. Two hours later I just needed a restroom and I ask if I could have a cup so I get my specimen and go back to waiting, a very rude worker told me I couldn’t skip the line. I was not trying to skip the line I just wanted get my pee in a cup and continue to wait. I went and left cause I wouldn’t be able to go again right away. Worst place ever. I’m would never recommend this place
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April 2023 by Sophie R
I haven't been here in years, because I usually use Northwell labs. Not sure why there are so many bad reviews. I made my appointment online and check-in at the kiosk. Definitely get an appointment because they are busy even on a weekday. My doctor's office did not send the script correctly, but Andrea was so patient.
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March 2023 by Cinthia Contreras
My mother took my younger brother to have his blood drawn here. His appointment was originally at 2:40 and she got there at 2:30. The lady with very short hair let 2 people go before them to get their blood drawn even though they came in after them. The lady then came out and accused my mother of lying about being there early because it was 3:00 and she still wasn’t being taken care of. She then went to ask another patient in the waiting area if it were true that she came in before her and they confirmed it. The customer service here is disgusting for a healthcare facility.
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February 2023 by Ah Keh
Had an appointment at 10:20 AM. Set appt online. Confirmed via text. Showed up on time. Signed into kiosk; was never seen. Had to leave at 11:10 because I had another appointment elsewhere. Spoke to 2 different workers there and they seemed to not care. Services all over the country are getting worse with all of these disinterested workers across all fields. When some people lose their jobs to AI or robotics…. I probably won’t care. Certain industries should definitely be done like AI, specifically:- The medical field (to prevent greed or malpractice - nurses to doctors)- Law Enforcement (to prevent biases)- Education (to ensure equal quality and opportunity)- Manufacturing- Customer Service- Retail & HospitalityBe better or be replaced and don’t cry about it. This country is collapsing through sheer stupidity and laziness across all sectors.
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January 2023 by Michael Hermida
This place is horrible and this lady by the name of Claudette who thinks she owns the place had my mother waiting for hours and did nothing, than she told us she wasn’t going to do nothing and to go someplace else.Please stay away from this place it’s no worth the trip going there.
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December 2022 by Jade Seaberry
Great service once you get pass the front but the kiosk was down so that was a hassle.
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December 2022 by T F
This Quest opens at 8:00 am on Sunday, but the employees did not come until 8 :15. Then they refused to do the testing, saying they were too BUSY!!!
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November 2022 by Darlene Day
The people were great at this facility and timely. Mr. Jerome who did my blood work was Awesome. He was one of the few people I have met that was able to take blood from my arm instead of my hands with no pain. Well done.
