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October 2023 by Tess Jones
Robin, the Bakery Manager, is the best! She made a special cake - a Snake Cake - for an event at Colgate English Dept. She was a pleasure to work with and totally got what we were looking for. She's very talented and creative. As I walked to the checkout and to my car, several people stopped to look at the cake and were in absolute awe. They thought it was a real snake!! thank you, Robin. You are truly an inspiration and a lovely person. Tess
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August 2023 by Flora Moucha
This review is strictly for the cashier Alonzo. He is ALWAYS upbeat, positive and pleasant. I choose his lane every time because he puts a smile on my face and brightens my day.Treat him well Tops. He’s your MVP
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June 2022 by Ted Kulczycky
Cashier did not offer to bag groceries for customer ahead of me but instead instructed her to speed up to allow him to process my purchase. I asked him if Tops still bags groceries, he said they do. After he finished logging my purchase he proceeded with the next customer, expecting me to bag. I asked if he was going to help me bag the groceries, he started to but not in an organized manner. I told my wife and she said she had the same experience 2 weeks before. We are shopping at Wegmans from now on, worth the drive for the selection and service.
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December 2021 by Jennifer Etter
Worst place to grocery shop. The employees are lazy, untrained and rude. Nobody wants to help you. The selection is terrible, the prices are high, you have to bag your own groceries and the seafood counter stinks. I only go here if I absolutely have to. It's more than worth the drive to go to Wegmans, or try to get what you can at Aldi if you don't want to drive to town.
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August 2021 by stephen L.
A quick run in for groceries . Same as it always has been
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August 2021 by Keith V
Get a sub from here they are bomb
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January 2021 by Cory B
We usually have no issues but we recently bought meat from here and was Rancid, returned and replaced but same deal Rancid. Probably more of a bad review for Smithfield than tops but this is where the purchase was made and I only make honest reviews good or bad. Sorry.
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May 2020 by Angela Daniele
Michelle is nothing short of amazing. We called on Memorial day because we had an issue with our hamburger meat and didn't know it until we had guests here. She offered to drop a replacement at our house in fabius on her way home from work. I have never experienced customer service to that degree. She went above and,beyond without giving it a second thought !!!!
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January 2020 by Maggie Smith
Honest review: absolutely horrible. Managers were very rude, some co workers would tell me to do everything I was already doing and refused to be positive and acknowledge my work unless they had something negative to say. Always being yelled at for everything, they tell you to do something, but when you dont get taught it and you try it yourself you get screamed at. Just a very negative and toxic place to be. Don't ever work there
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October 2019 by Walter Joncas
Convenient, but be careful. Some items are high priced compared to other grocery stores.
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October 2019 by Paula Scheftic
Getting Certo for Concord Grape Jelly
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September 2019 by Laurie Smith
I hadn't been to this store for a couple of years, and I was surprised at how it has deteriorated. My visit was in the early afternoon, and the shelves were a mess. In the freezer section particularly, it looked as if food had just been thrown in, often not corresponding to aisle signs. Meat selection was poor, and produce selection was adequate, but less than I'd hoped for. Cashier was pleasant, but seemed inattentive.
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August 2019 by Andrew F.
I took a trip to tops to pick up a few thing and I also had to use the restroom so proceeded to go into the restroom and found it riddled with filth. Not a good sign for a retail establishment.
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July 2019 by Jeff Wimer
The prices in this tops are way too much,also the items on sale never seem to be in stock,would rather shop in deruyter or manlius
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July 2019 by Evan Duskee
Over priced cause its in a rich lawyer daddy town but has great watermelons
