NAPA Auto Parts - Empire State Auto Parts offers knowledgeable and friendly service, with staff eager to help find the right parts and accessories. They provide quality parts, tools, and car care products, and are quick to assist if they don’t have what customers need in stock. The store also offers a Ship-to-Home option and a rewards program to save on future purchases. However, their hours are limited, closing early on weekdays and being barely open on weekends, which can be inconvenient for customers after work. Overall, customers appreciate the helpful staff and good service, even if fitting parts like wipers can sometimes be challenging.
