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January 2024 by Kevin Curtis
We have utilized Automatic Utilities several times since moving into our home in 1994. Electrical, plumbing, waste water pumps, controls, drainage issues. All resolved. Always responsive, friendly, professional and neat service. Dan has been particularly helpful.
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December 2023 by julia perry
Bump was always a nasty person and the woman that worked in the office was nasty as well
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December 2023 by Patsy Scala
The founder himself came to fix my furnace and did the work pleasantly and efficiently. I couldn't be happier about the experience.
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August 2023 by Patricia Skelly
Came when they said they’d be there. Worked efficiently. Fixed the problems they were called for plus one extra. Very satisfied with their work.
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March 2023 by Hannah MacIntosh
My husband and I had a horrible morning where we were rapidly losing heat. I called at 8 after a panicked morning trying to troubleshoot the area. They came at 9 and resolved it quickly. I highly recommend!
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March 2023 by Ryan Putman
I have had to call them several times over the past few years and they have always shown up that day to resolve any issue I was having. Prompt, professional and well priced.
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March 2022 by Peter Weeks
We had a power surge that took out multiple things is our home. They were not only immediate with answering the phone but came right out and fixed everything for us . We had just moved into the area . Highly recommend
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March 2022 by Amanda Furco
Great service , busy would be a 5 but no fault of their own, short staffing.
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March 2021 by Gordon marshall
Company has been delivering fuel oil for 3.5 years. They have checked the tank every year and everything has been fine. Now cold weather is here and they won't deliver cause vent is 1 inch not 1 1/4. Hasent ever been a problem in previous inspections but now it's a huge deal.
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March 2020 by Kristen Collins
From start to finish! These guys were so easy to work with and really helped me in a tight spot. I ran out of fuel oil and the company I usually use wouldn't deliver for another 4 days. I called these guys up and within 20 minutes of the call, they were here. Amazing customer service and I will be using them again. Thank you Thank you Thank you!!!!!
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December 2014 by Jay M.
Had them connect a few appliances in a house. They asked since this wasn't an emergency and I was working on the house, if they could use this as "fill in" work. When they were in the area already and had some free time if they could work and said I wouldn't be billed for service calls each time just the hours worked. Estimate for time was 4 hours, they actually worked about 3 man hours, was billed for 16. They would call saying they had time show up then say they had an emergency call and leave. Each time they show up, sometimes not even get out of the van, I was billed for 2 guys an hour each time. They were in my driveway within minutes each time, so I know they didn't drive far When I called they said each time they show up work or not they do in fact bill 1 hour per person. So for 3 hours work they charged me 16. From reading other reviews in my opinion this outfit seems to do this on a regular basis.
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January 2014 by Kimberley E.
Hi- We just had the same experience with this company...billed for 8 hours times 2 men...were here about 4 hours total and one sat in the truck the whole time...billed us for 16 hours at approximately $1100.00 total. We figured It out and came up with about 7 hours between the two of them....called and still no response. I will definitely call the BBB.
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July 2013 by Denise D.
Poor. We needed our air conditioning hose relocated because we were building a deck. Everything was in working order. The technician came out quickly to disconnect. It took several more visits of 10-20 minutes each time. Each time they came they left the basement lights on and the basement window open. We had to call several times to have them send out someone to finish the job. When all was complete we calculated that they had work 2-3 hours. They billed us for 12 hours...about $1,400. There is no way they worked anywhere near that number of hours. They are not trustworthy or responsible.
