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“I got a dealership car inspected here, and it helped me diagnose what work needed to be done. They were never pushy and instead were very transparent and honest. Will come again.”
“Just worked with Josh for bodywork on a 10-year old van that was previously in great shape until a hit n run. He did a fantastic job putting everything back together and painting the van. I would 100% work with him again next time we have any automotive bodywork needed.”
“I have no words to express the level of professionalism and passion for their work...I HIGHLY recommend Knappy's for any autobody work you may need, no matter how small or extensive. My husband had a run in with a deer last year, nearly totaled his Colorado. Came back from Knappy's looking brand new. Today I picked up my Equinox...no scars. Just absolutely amazing service here. My car is back to new. I will forever sing their praises. Brilliant job you guys! Thank you so much!”
“Very friendly staff and definitely a clean well stocked store. They didn't have the part we were looking for but the sales person did try his best helping us.”
8AM - 5PM
1020 Center St Suite 2, Horseheads
Auto Parts
“Thank you carquest. From Terell Jones. Would love to send video of opening my package from you, but it won't let me upload, do You have a email I could send them to?”
“It took over four months from the time I first showed up to start my corrosion warranty claim until they were finally able to start working on my 2020 Jeep. Part of the delay for my service work was that they had no loaner vehicles available, so be prepared to have your own backup vehicle if you want your car worked on sooner.When I finally went to get my Jeep after it was done, they claimed that all of the door hinges had been replaced (not repaired), but apparently this only meant the top-half of each hinge; the bottoms were apparently not covered by FCA/Stellantis.There was originally a chalky residue all over the windows when I first picked up my Jeep, and it would not wipe clean, even with Windex. The shop saw my original review complaining about this and and called me, offering to take care of the issue. I brought my Jeep back to them and they cleaned the windows completely and the residue is now gone.They also discovered that the body plugs were missing, so they re-added those. We're not sure if those were missing before I brought my Jeep in for service, or something that was missed after they put it back together.They told me that they found a small dent, which they fixed for free, and also touched up one paint spot that was not covered under warranty. I appreciate those additional efforts.Unfortunately, there was poor communication and follow-ups throughout the entire process, but that’s on par for all Ferrario service in my experience. Multiple times, I was told that someone would look into something and call me back, and never did. I felt like if I didn’t call every few weeks to ask for a status update on my claim, they would forget about me.Overall, the quality of their work looks good and they corrected the initial issues I found, which is why I bumped their review from 3 to 4 stars.”
“Great place for parts and buying bikes
We recently bought a klx and it was quick and easy
The staff is great. We really like Amy she's SUPER knowledgeable about all the things!”
“Amazing service!!! Could not have asked for a better experience.My truck battery die while picking up my kids and I was able to get a jump. After getting everyone to bed I got there 20mins before they closed 8:40p! Asked if they would put in the new battery they said yes. An hour later in the freezing cold (~20 F and windy) we finally got the battery in. Now an hour might seem long but the battery is in a tight spot that took three of us to get out. I could not have asked for better service and will be back for my ongoing auto parts needs.”
9AM - 5PM
17 Level Acres Dr, Horseheads
Auto Parts
“Scotts put my Ram 1500 back in shape after a deer decided to smash the finder an door along with scratches down the box they put it together quickly with no hassles or delays with a spot on color match like it never even happened thanks to him an his team”
“Had a issue with my trailer last night via U-Haul and I had AJ come out and helped me out he was Very friendly, extremely attentive, and thorough with my vehicle and trailer explaining his process and what the issues were while diagnosing and fixing the issues that arose. 10/10 great job”
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“I have been going to Arin's for about a year now. I am thankful to have found a local business that truly does right for their customers. Arin's has great prices and they do their best to get your car in the garage as soon as possible. Thank you, Arin's! I plan to come to you with all of my auto needs!”