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7:30AM - 4:30PM
4783 NY-410, Castorland
Auto Repair
“Monnatt's is an amazing place to take your vehicle. They take care of your vehicle as fast as possible. My car broke down, they towed it in and had it repaired by the end of the day.I can't thank Steve and the mechanics enough for getting me back going so quickly. Saved me renting a vehicle!! Thank you very much ❤️”
“Great costumer service. Serviced my right hand drive Japanese Toyota diesel van and I now know where all my service will be done, Widrick’s
Thanks again!”
“I would always get my car fixed in Watertown. I was just sick of getting taken advantage of. Then I found these guys. Man, they’re awesome! Been going to them for a while. Was recommended by a friend. Super honest, super friendly and they do a great job. A Good honest mechanic is hard to come by, but I think I found a great auto shop. thanks guys!”
9:00 AM - 5:00 PM
7512 NY-12, Lowville
Auto Repair
“Just came in for a ny inspection & to have them put my new plates on my car for me and it was done quickly and for only 10 bucks. guy even put my dmv sticker on my car for me”
“Online service appointment website feature was easy and very helpful. When I arrived, they were waiting and ready and even added an additional service request to my list.
Later, when most of work was done, a service tech came to get me and discussed what had been done, what was left and shortly thereafter I was on the road.
The only thing that could be improved about this experience actually has nothing to do with the service department, it has more to do with no visible salespersons to discuss a new car purchase and trade-in potential. Otherwise this would have been a 10/10 score; the Service Department consistently operates at a 10/10 score!”
“I bought a house last year so I moved away from the local garage I used to use. I was worried about not being able to find another honest, dependable garage that I could get to with my work hours for routine maintenance. I was stuck going to a chain business which was open on weekends or having to leave work early and sit and wait for my car. When I had an A/C issue I didn't trust the chain with, I went to the guys at Monnat and Nortz, based on a recommendation from another garage. After a completely positive and professional experience with my A/C diagnosis and repair where they came to get my car from work, did the repair, and brought it back in a timely manner, I decided I'd use them for all my car work. They look out for my inspection date for me, and they are just friendly and professional folks. Absolutely no regrets. So happy they are in Croghan!”
“Went in for brake replacement. Got an appointment within days of calling, wait time was exactly what they said it would be (2 hours), and no upselling or unexpected fees. I would absolutely recommend.”
8AM - 5PM
7038 NY-12, Lowville
Auto Repair
“My wife and I are visiting from out of state. During our 9 hour trip here we encountered some issues with our exhaust. By the time we arrived at our destination the tailpipe had separated from the exhaust, the muffler had a hole, and the Y connector had broken. I know because I crawled under my suv and examined it. I showed up at Dutchman and told the lady behind the counter my dilemma. She spoke to Rob (I think). He immediately got my vehicle in and was able to fix all issues. Luckily he had an exhaust pipe bender! I was back on the road by 11 am. What a huge relief! I feel much better putting my wife and dogs back in the car for the return trip. The lady at the desk was super knowledgeable about the business as well as the area. Really nice lady! Price was very fair also. 5 stars for sure!”
“When I buy a vehicle from Nortz and Virkler they are always totally honest and upfront with me. Unlike some other dealers they didn’t jack up the price of my Mustang Mach e. The price Ford quoted me was the price I paid. I always feel that they have dealt with me fairly. The techs in their service department seem to be pretty knowledgeable. Above all, everyone at Nortz and Virkler is friendly.”
“Excellent customer service and knowledgeable employees. I have been a customer for 4 years and look forward to many more. I appreciate the honest feedback and value their professional opinions when shopping for new cars. Highly recommend.”
“They did an inspection and checked my exhaust. I’ll definitely be going back here! It’s nice to know that I found a trustworthy place to take my car! I got an honest, professional diagnosis.
They are keepers!!”
7:30AM - 5:30PM
36788 State Route 26, Carthage
Auto Repair
“Update to my prior review. The misunderstanding was explained out and settled. The whole deal was great from beginning to end once all was understood with the situation. The sales people are professional and helpful. The Gm even took time out to speak to me about the problem and apologized for the misunderstanding. I would recommend them for your car buying.”
“This man went above n beyond too help me get my Classic VW to where it needed to be, when other tow companies passed it by... He's the guy too call..Thank you From the bottom of me n my son's hearts.. You Guys are the definition of Customer Service... ? ✊️”
“Brought the car in to get tires switched and they ended up being the wrong ones, so we opted to just buy a set even with the mix up they still had our car finished up in about a half hour also noticed a missing lug nut up front and found us a new one for $2.50, isn't the same but it fits and it's safe, which is all that really matters, would like to thank the car care crew for doing their jobs and a few others too, as they catch quite a bit of gruff over the propane which they don't have keys to but that doesn't stop people from complaining to them about it, but they were still quick to get on the PA and ask for assistance for the propane outside, anyhow all around great job”
“While traveling for work my alternator went. Johnson’s was easy to deal with through AAA and their customer service was top tier. Had me back on the road within a couple days while up in the area and even came to pick me up from the hotel to bring me to the shop for pickup. Reasonable pricing and excellent service from start to finish, can’t ask for more!”
“I drove from Buffalo, NY to Caskinette Ford to work with Chris (3 1/2 hours). He was ready with literal open arms when I got there. Very inviting and friendly. Chuck was also phenomenal. We had a small hurdle and Chuck came out to ensure that everything was handled exceptionally. It truly felt like I was important to them.
Additionally, the building is gorgeous (I think I even saw massage chairs?!). The view from inside to across the street is phenomenal.
I'm very happy with the dealership, the whole sales team, and the deal we were able to put together
.
Thank You Chris, Chuck, and the rest of the team at Caskinette.”
Open 24 hours
22 N Broad St, Carthage
Auto Repair
“I always use the laser wash. I've never had any issues besides waiting in line, but that just comes with the territory. I appreciate that they offer undercarriage wash as part of the least expensive option.”
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“Customer service was the best that I have ever experienced! They fixed my vehicle after I hit a deer. From the moment I met Mike he was so patient, kind and very professional. When I picked up my car it looked as if I had just purchased it! I would highly recommend this shop and will not hesitate to go back again! Thank you for such great service!”