October 2018 by Charles E.
I am only reviewing their appointments desk, which is actually somewhere else. I tried to call to make an appointment to begin my physical therapy, but was unable to do so. The lady who answers the phone is breathtakingly rude. She insulted me multiple times, and then went on to rudely explain that if I missed an appointment, I would be charged $50, and they were very "strict." I explained that I do not generally miss any appointments, but I do not pay for work that is not performed, as it is the law. In any case, I determined that anywhere this rude would not receive my patronage, and took my business elsewhere.