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July 2024 by Andrea Pergola
As soon as I walked in Chris gave a warm welcome. Chris said they will be with me in a minute. Chris than assisted me and Jorge as well they were both very nice. This was my first time in this location and will now be my only one to go to.
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July 2024 by Teresa Mattone
Christopher was quite knowledgeable and VERY patient with all the lines we had to transfer to Verizon and helped us with the prior carrier to resolve issues. He was awesome!!
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July 2024 by Irene Mattone
Chris was phenomenal! He was patient and knowledgeable!
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July 2024 by Ronald Hobbie
Not a bad experience. Professional and knowledgable
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July 2024 by Aksha Parray
I visited the Verizon store today to pick up a router that I had already purchased online, expecting the process to take less than a minute. Unfortunately, my experience was far from satisfactory.
Upon arrival, there was only one other customer there. who just bought a phone. I was told to wait by the associate, which I understood. However, what followed was frustrating. The associate spent 20 minutes small-talking with the customer about ‘traffic in the area’ and semantics about phone cases, completely ignoring the fact that I was waiting.
My pick-up should have taken less than a minute, but instead, I had to sit there, wasting my time while the associate prioritized these endless conversations over efficiently serving the next customer. This behavior was not only disrespectful but also a clear disregard for my time.
I hope that the management addresses this issue to ensure that future customers receive prompt and courteous service. My experience was disappointing, and I would hesitate to return to this store in the future.
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July 2024 by William Darmstadt
Our TV remote broke and we weren't sure where to pick one up. We called the Verizon store in Carle Place and were told they had them. He informed me that if I contacted Verizon directly I could probably get one at no cost. I didn't want to wait so I drove to the store and even though there we 3 people ahead of me I was out of there in a relatively short time. I wish I would've gotten the young man's name since he was so friendly and knowledgeable. He was by himself and was super helpful
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July 2024 by Joanne Buck
Anik was amazing and he really knows his stuff! When he was having trouble with his computer, he called into the home office and was able to solve the problem we were having quickly and efficiently. The only reason I am giving four stars instead of five is not because of Anik. It's because he was the only one there! At one point there were literally eight other customers on line behind me! Understaffing makes it difficult for employees to make their customers feel like they are having time spent on them. However, Anik did a fine job.
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July 2024 by Emilio Valls
Christopher was very helpful and provided great service at Verizon Carle Place. I also received great service from Joe at the same location on Saturday. They have a good team at Verizon
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July 2024 by Dwight Wellington
He was very precise and helpful
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July 2024 by Indrajeet Kumar
Went in for a Wi-Fi extender and was very pleased by their service. Anik(Tech/Rep) helped me out and was kind enough to help me with a plan upgrade. Wonderful experience Highly recommended.
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July 2024 by Charity Incognito
Very patient and knowledgeable staff, as we had 4 new phones to connect!
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July 2024 by Kim Caputo
Joel the new owner and his staff were great to work with.
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June 2024 by Nelma Coelho
Chris and Jorge…
The qualified then is Excellent!!!Thanks what the job you done for today…God bless you guys!!?
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May 2024 by dominique edwards
Great service
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May 2024 by Phyllis Gates
I was greeted warmly and I believe his name is Mark, such a great help.
Verizon you have a good one
