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September 2024 by review time
Are stylus Marisa was so good with my daughter she has disabilities she is so patient with her we were there almost her whole shift for what we were having done. I recommend her to anyone .
Stylist: Marissa she was awesome all the way around
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August 2024 by Tammy Pym
Requested style: Was 2 different styles put together
Stylist: Love Nate he always does a great job and if very friendly!!
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August 2024 by Michael Lemke
Stylist: Nate
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August 2024 by catherine exton
Stylist: Nate washed and blow dried my hair for a wedding today. Love it!!! Thanks Nate
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August 2024 by Crystal Bailey
1st of all, don't sign anything anywhere before you get your hair cut. Apparently, it's company policy to have you sign a document that states you understand there are no refunds. I even joked with the stylist asking whether or not I was going to need to ask for one. I was there for a color, highlights and a trim. I arrived at 12:45 per my online booking. I felt comfortable with the stylist (who enlisted the help of Nate - he seemed very knowledgeable) discussing what I was looking for. Things seemed to be going along just fine. We even had some good conversation. Where it went south was when she realized she wasn't going to be ready for her 3:30 appointment.
I had grown my hair out in the front and I asked for a thin layer of bangs. She only cut one side (see pic with blacked out face). I had also asked for a short layer in the back to give my thin hair some dimension. I have a difficult time growing my hair (I am in my 50s). I don't like to take too much off. I asked her about the gray that was still showing around my face once the color was complete. She informed me that was my hairline and they couldn't color that. What?!? She also asked if I was okay with just a "rough dry" because she didn't have time for a full dry and style. I was trying to be understanding. She was drying my hair and put the brush down on the table in front of me. It had black hair in it (my hair is dirty blond). I was appalled that she used a dirty brush. I couldn't wait to get out of there. I paid my bill ($160) plus tip and left. I wasn't going to say anything. I just wanted to leave.
I went to my sister to ask her to fix my bangs and even them out. While there, I was told I had a large chunk missing in the back of my hair (see pic). I ended up having about 6" cut off my hair to correct it. That was the point that I decided I was going to call the manager.
After 2 1/2 weeks of no one returning my calls, I finally have an answer - they offered to fix my hair (already done) or give me products of their choice to help my hair grow back. There was no way I was receiving a refund of any kind. They told me they have cameras that they watched but they never took any responsibility for what they did to my hair. To be honest I felt like they were somehow blaming me for the situation. Absolutely disgusted and traumatized by this situation! I will NEVER go there again and I will not recommend this place to anyone!
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August 2024 by Betty Whitt
My stylist was awesome I want to use her every single time
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August 2024 by Laura Bagley
Nate does an amazing job! Highly recommend.
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August 2024 by Tammy Belmont
Marisa was fantastic! My granddaughter loves her hair.
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May 2024 by Bonnie Wallace
Amazing stylists! Very friendly and professional. Would definitely go back again.
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May 2024 by donna wolfanger
Great , friendly staff. My cut was perfect! Very professional, felt like I was in a high end salon!Thank you Marissa!
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May 2024 by Alden Smith
I was treated very well everyone was so nice to me. The old place I used to get my hair cuts was never this kind to the disabled.
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May 2024 by Melissa Mosko
I had a cut and highlights with Marissa. I am so happy. She was so professional and my hair looks and feels amazing!
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April 2024 by casey m
My daughter had highlights done today and she absolutely loves them! They look gorgeous! Angel did an amazing job!
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March 2024 by Jennifer Gatling
Nate is amazing
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September 2023 by Collin Bacher
It was terrible I hate it