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September 2024 by Ann Nash
Love my new traverse! Great service also. Thanks Joe and everyone! I'm so happy ?
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September 2024 by Martin Morris
Franklin was very helpful. He took his time with us and explained everything very thoroughly. Made this experience enjoyable. We love our new truck. Definitely would recommend him and the Gerber family to everyone.
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September 2024 by Joshua Jackson
Worked with me to the fullest forever will come back
Ryan is very great and energetic loved the experience especially as an salesman
Nick was also awesome and helped me out with my situationas well
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September 2024 by Austin Conaway
Ben was great and easy to work with! Highly recommend! This was our first time buying a brand new car and it was seamless. Very thing from looking at the car, to the paper work was smooth. Very great communication as well! We will be back whenever we need another vehicle!
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September 2024 by rena Blair
Todd and Justin were wonderful and I love my new equinox , both were great at helping me find the right car , very much appreciated the experience , I would definitely recommend this customer oriented dealership to anyone
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September 2024 by Tony D
100 % satisfied with salesman Charlie Webb. Charlie went out of his way exploring various sales options. Very personable.
Gary and Justin were great explaining and finalizing deal when I picked up the car. Great job
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September 2024 by Michele Turner
Have no intention of ever going back. Have bought all but one of my cars with the dealership location (and I’m 65) They lost 1700.00 in business on 9/5. A rear axle seal for that day and a future brake appointment. Had an appointment for 8:00. Called at 3:20 and car hadn’t even been taken in. I made special arrangements this day for my husbands discharge from
the hospital. Ridiculous customer service and when I spoke with the Service Manager he didn’t seem to care. I would think an 8:00 time would not take till 3:20 to be started. Car was in the same spot I parked it in the morning when I picked it up. In all the years of doing business here I’ve never been treated with such serious disregard.
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September 2024 by barb carney
Took my 2024 Malibu in for its first oil change they rotated tires and scratched all the rims I understand this may happen but It shouldnt happen feel they should be more cautious. I have a brand new car that now has scratched rims very disappointing. The service that is next door did the same thing to my husband's truck rims. We try our best to keep our vehicles in prestige condition and you wouldn't think sending it in for service it would come out damaged.
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September 2024 by Phil Dutcher
I'd give them 10 stars if it was an option. Best customer service and sales in the Rochester region!! Very honest, no games, quality workmanship...
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September 2024 by mike humphrey
Terrific experience the sales person Kelsey Willis was outstanding
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September 2024 by Gina Bockman
My husband and I recently visited Garber Randell Chevrolet in Canandaigua, NY where he purchased a new truck. We dealt with Eric Vant, the salesman. He was very attentive to all our needs, listened to our specific desires and found the perfect vehicle to fit our lifestyle. He was a pleasure to work with and a lot of fun, while giving us the best deal that no one else would give. I highly recommend anyone seeking a vehicle to head over to Garber and specifically request Eric Vant. You will be extremely happy with your dealings with him. I will be recommending him to all my friends and be using him for my future purchases.
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September 2024 by Albee Bockman
Mr. Vant was our salesman who presented himself with the utmost professionalism. He was personable, helpful and very knowledgeable about my new vehicle. I did not feel rushed during my entire dealings with him. He is an asset to your dealership.
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September 2024 by Kelly Weintraub
Ryan and his assistant Katie were amazing. It was because of Katie's honesty while chatting with me that got me to come in and then Ryan's patience and understanding of my requirements was a nice change for a car salesman. I will be giving Ryan's and Katie's name out to anyone looking for a recommendation.
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September 2024 by On The Spot Cleaners Info
We recently pick up a new work van, sales car and planning to purchase a new Colorado.
Rick Case has been our Sales Associate for years.
He always on point with communication, knowledge and after the sale service.
Highly appreciated ✔️✔️
Thank you,
Randy Spurling
Owner
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September 2024 by Rosanne H. Tackett
Thank you ,Farnsworth Chevrolet for a job well done.The staff in your service department are excellent ,they take the time to explain and make sure my concerns are answered .5 stars
