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January 2024 by Lori Forrester
Eventually I got what I needed. Two cashiers. One transaction, one mistake. But taken care of second time around.
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January 2024 by Alyssa Santiago
Very kind and helpful. Responsive to what customer needs and clean environment. Thank you!
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September 2023 by Danielle Halstead
I had my wedding table numbers and seating chart printed here and there were no options for the sizes that I needed so they needed to be cut down to size. Al helped me figure out the best way to go about trimming them so that they were all even. They needed to be trimmed on all sides which made it more difficult and even though I said not to worry if it was too difficult and that I would just take them as is, Al took the time to do exactly what I needed and they came out perfect! I have also had great experience with my amazon returns here! The man that is usually doing the returns is very nice and helpful! Their print center is fast and I would highly recommend!
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July 2023 by N N
This is where I purchased all my supplies and equipment for a home office. The staff are friendly and helpful. There's a tech desk where you can get your questions answered and receive help finding what you need. They also provide printing, shipping, and recycling services.
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May 2023 by L
If the Amazon locker does not open until the store itself is opened, then as the store manager herself - You could've informed me of this as you opened the front door of the store - as opposed to acting like I was not even there, and letting me stand in front of the store for some time before another employee informed me of the policy.I wish I could say I was surprised. If that's how you treat customers I can't imagine how you treat your employees.
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November 2022 by Norma B
Had to fax some paperwork and the employees that helped me were very nice and knowledgeable!
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September 2022 by Grayson C.
i got a Electric pencil sharpener and I have been trying to sharping my pencil for 10 minutes and it's doing nothing. it's the Staples battery pencil sharpener light use portable design. If I could I will leave a zero star review or maybe worse.
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June 2022 by Joshua Garrett
For the most part, I only go in to drop off packages. The workers in that area are always nice and helpful.
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September 2021 by Procopio Real Estate
Located on Milton Ave just uo the street from our real estate office in Camillus this is our #1 go to for office supplies for our real estate agents. They have everything you need to get the job done and the best selection around. The store is clean and the staff is always friendly and helpful.
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August 2021 by Grant Goodwin
Amanda and Barry helped me with a clerical matter that required looking for information, multiple calls and multiple store departments. They went above and beyond for me and I suspect that's just the norm for them! Thanks so much!
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July 2021 by Michael T. Johnson
I had contacted them about doing some laminating I needed done and they were very friendly. I want to shout out to Greg for being nice, and all the rest of the crew for helping me get this done quickly. They were laminated perfectly and flawlessly! Thank you!
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September 2020 by Ched C.
What a joke! All I needed today at Staples today was to have a paper Medicare card laminated. I've used their laminating services at this location before and know that this job is a 3-4 minute max process. The employee who I believe is a manager of the copy center seemed to be training a young man and taking care of a customer. Other than that they did not seem too busy. When she was done she looked at me and asked "pick up or drop off". I answered neither that all I needed was this simple, small laminating job. She asked if I wanted to pick it up tomorrow or wait an hour. I asked if she was kidding me. She said she wasn't kidding and that it was a one hour minimum wait for drop offs. She directed me to the end of a particular aisle to get self laminating products so I could do it myself. I found that all those products needed the use a heat laminator at quite a high cost. A pleasant young employee nearby asked if I needed help. I explained what I needed and he said I could get that done right up front at the copy center. He must have thought that someone who cared about customer service was working that shift up there! I told them I was turned away up there. He then walked me to another area of the store and showed me what they sold that would work for me which would still cost more than if the simple task was done at the copy center. As I was checking out I looked over at the copy center to see that "too busy to help me" employee doing nothing but standing there watching me as I checked out. I stewed for a couple hours and then placed a call to the store to speak with the store manager. I found out policy is a one hour min for all drop offs so the copy center doesn't get behind on larger drop off jobs. She also said that (even if she took the initiative to exhibit proper customer satisfaction) I would have to pay an upcharge! So much for "That's Easy" and customer service. In the future I will be taking all my office supply business to Amazon.
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April 2020 by Jennifer Bardin
Very great store lots of great staff
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November 2019 by Allison G
Austin and Mike really showed me what exceptional service is tonight! Mike offered me great advice and knowledge while I was there purchasing a laptop for the first time and Austin went above and beyond to help out when I had a technical difficulty! The dynamic duo! Thanks guys!
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September 2019 by M Mercer
Laughable! I have visited many times and the same story - no one knows anything!
