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January 2024 by Heidi Francis
Everyone is very pleasant and knowledgeable. Store is always clean. Prices are in line with everyone in the area.Great group!
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September 2023 by dirtybozack dirtybozack
$8 more for a disposable vape I wont go there again
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June 2023 by Jon Zinsmeyer
Super friendly staff. They always have what I need
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April 2023 by Nonya Buzz
Every time I go in there, they are so descriptive, patient and even polite. It’s hard to come by nice workers these days. Especially the one guy he’s always helping in any way he can. I normally ask him what he would recommend and he’s definitely got great taste on vapes and juices. This will forever be my go to vape shop. Definitely 5 stars from me.
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March 2023 by Unknown Crazy
Respectful nice kind they help you their knowledge good products
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December 2022 by Dakota Stoutenger
This is the best vape shop in the CNY region. The selection is huge and the staff is incredibly helpful. I have only ever been in when the younger girl named Mickey was working but she is an absolute pleasure to work with. Even if there's multiple customers in the store she is able to handle them all without breaking a sweat. She's taught me so much about vaping simply just from going in to buy product from her. I only imagine the rest of the staff is just as great as her!
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December 2022 by Christopher Pitcher
I have been to more than one of the locations. They have all had good costumer service however Micky is by far my favorite one. She is awesome with the customers, knows the product and is all around a helpful person. I do make it a point to come in on her shift.
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December 2022 by Shabby
I've been shopping with Premium from day one. They have excellent inventory, and customer service. Mickey has always been helpful and keeps the shop in tip top shape, even when she is super busy.
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December 2022 by Katie Pelton
Every time I go in, it doesn’t matter what employee is working, but it always seems like I’m REALLY bothering them. I’ve been vaping for a long time, and I’ve gone into that store like once a month for the last 3 years, and they always act like it’s a big inconvenience and they’re so rude about it. I don’t know what I’m doing wrong because I’m very friendly always. I know I don’t know a lot about vapes and smoking accessories but I’m coming into the store to be educated, not judged or snapped at because I don’t know some things. I always go in with the intention of asking questions and trying to learn more, but the employees are so rude and stand off ish that I literally get too anxious to even be inside there. It’s such a weird and unfriendly vibe every time I go in there. Ashley, who used to work there, was always SO nice and very knowledgeable and actually sold me my first vape! I loved her and I don’t know where she went, but the kids you have working the counter now are not very nice and it’s clear that they don’t want to be there. I went in last night, and the younger girl was working the counter, and she’s always so rude so I expect it. But I asked for the disposable coils (which when I first bought my vape, that’s what Ashley called the disposable tanks) and she just looks at me and goes “the TANKS?!” and she says it in a really annoyed way and I can see on her face that she thinks I’m an idiot, and I was like oh yes sorry the disposable tanks… and I walked in with the intention of buying more juice too, but this girl was so visibly annoyed that I was there, that I just spent $15 on the tanks, instead of $50+ on juice and tanks. I was so uncomfortable. I get that it’s a smoke shop, but it’s still a business and it should still have good customer service, or any customer service at all.
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November 2022 by Thomas Joseph
Very cool shop. I came in tonight for a complete vape set up. I haven't bought a new one in a long time, wow have they changed, and a very professional awesome young woman helped me out. She new everything, and believe me I asked a ton of questions. I feel bad because I can't remember her name, but she's been there a while because I bought items several years ago and she was there too at the time. It was a great experience! If you are new to vaping, definitely check this place out!
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October 2022 by Alex O'Hern
Went with the ole bag and we had a solid experience. The place rules.
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April 2022 by Brenda Robert
They are always so helpful! Great group of people working there.
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March 2022 by SassyQuin
Is this place closing? Bare shelves and miserable staff...used to have such good selections and employees.
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December 2021 by Lil Bean
My boyfriend's preferred place to buy juice. Everything is laid out nice and is easy to see
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October 2021 by Lisa Emrich
I absolutely LOVE this vape shop !! Always leave there with a smile on my face !!