“The associate who helped me was top notch. Perfect execution of customer service, explaining My options, verifying my identity (which I appreciated), and friendly.”
10AM - 7PM
4671 Onondaga Blvd Ste A 140, Syracuse“I went in a few weeks ago to get an iPhone 12 and I am grateful for the cleanliness of the store and the southern hospitality shown.The music was great and entertaining they even had my music going. And a big shout out to Paula a great person all around did an amazing job in assisting me with my switch from simple mobile. Great work keep it up!!!!”
“Came to the Store first thing on a Monday morning and found a waiting line. The store only had one employee at the time and I was amazed how this lone employee started to hand all the customers. Thank you Paul for the great service and your amazing ability to work under stress of a customer line and ability to offer great service.”
“Great service from Connor! Had iPhone replaced, brought in new one for setup. There is a $35(?) charge for this but worth every penny not to have to navigate the confusing setup website. My phone was setup within 45 minutes with everything flawlessly transferred over my old phone. I originally bought the family's phones from this store. That experience was excellent as well. Highly recommend this location.”
“I went in for an upgrade and the rep working name was G she was the only person working at this store. She was extremely knowledgeable and pleasant to work with. She was very helpful and made the experience less stressful as I did not know what I needed for my daily use on my phone. She was not pushy and kept advising she wants me to be happy with what I get. I wish we had more associates like G now a days!”
“I purchased my IPhone 15 and came here for a case, Afzal great guy, gave me a great deal on a case ,camera protector, and screen protector and offer a life time warranty if anything brakes. Great deals great prices. Highly recommend”
“Evan was polite over the phone and got right to work when I arrived in the store. I was able to leave my phone at the store and shopped. When I arrived back he had the phone done and explained to me how to use the new phone. Evan went above and beyond to make sure I left a satisfied customer. He even held the door open for me! Highly recommend! ?”
“I worked with Caitlin McCann at the ATT store at the Destiny Mall in syracuse NY.She provided superior service. My issues with all the devices on my account wasn't an easy or quick fix. She was patient, kind, and was very professional during the multiple phone calls to customer care, port and activation, and back to customer care which totaled well over 2 hours of being on the phone. She advocated for me and helped resolve my issues with sincerity. She was absolutely wonderful to work with.”
10AM - 7PM
100 Valley Dr, Syracuse“Mo was very helpful and courteous in my search to find the correct case for my phone. We weren't able to, but he installed a screen protector for me and told me where I could find what I needed. Good folks I would recommend them to anyone.”
“Had a great experience dealing with Jeff in purchasing a new phone. Everything was transferred quickly and successfully from my old phone. Excellent customer service.”