CVS, a well-known pharmacy chain, has received mixed reviews from its customers. While some customers are very pleased with the service they receive, others have expressed concerns about long wait times and occasional unprofessional behavior from the staff. Many customers appreciate the professionalism of the pharmacy staff, who have been praised for their efficiency in processing prescriptions, even in cases where other pharmacies have struggled. The staff is often described as friendly and willing to assist customers in finding the items they need. However, the high volume of customers at some locations can lead to long lines and stressed-out staff. Customers have noted that the pharmacy staff sometimes appears overwhelmed, and there have been reports of occasional rude or insensitive comments from staff members. Some customers have suggested that the pharmacy could benefit from additional staffing to better handle the demand. Despite these challenges, the overall experience at CVS seems to be positive, with many customers expressing satisfaction with the convenience and quality of the services provided. The store manager at one location, in particular, has been praised for his exceptional knowledge and approachability, which has made him a favorite among regular customers.
Very pleased with getting a prescription filled. Got call backs as requested. Staff was very professional. There is always a wait and line at pharmacy. Perhaps more staff is needed however the staff did a great job at processing a Rx I had overwhelming difficulty getting at pharmacies like Walmart and Exoress Scripts.
October 2024
I recently started visiting CVS Pharmacy, not for prescription but other items. Sometimes there is a little waiting time but you'll find that everywhere you go. The staff at the front area are very friendly and always willing to assist in finding what you need. Thank you!!
April 2024
Great customer service. Clerks are friendly and very helpful