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November 2024 by Sloan Gurney
An A+ experience with Casola Well Drillers. From the first call I made to them to the excellent new well installation they did for me.
Office people on the phone, well driller with 40 years experience all at Casola, and plumbers that made all the connections were all super professional.
I couldn’t be happier. Nice clear water!!!
Thank you
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July 2024 by Marygrace Pego
Had no water. Tried calling Casola no response. Every time I would schedule a maintenance call they would cancel on me that day. They are the worst.
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February 2024 by Robert Wissing
The team at Casola well did a great job capping a well for us on Dune Road. We appreciated their expert, professional service.
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November 2023 by Dennis Morrill
Fast service
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June 2023 by Heidi Fyrberg
Paid an exorbitant amount of money for a well foe our geothermal. Have had reliability issues, has a 5K “tune up” last year and it stopped working again this summer . When I asked for a service call they said they can’t tell me the next time they will be in the area. Going on 2 weeks without service… stillNo idea when someone can have a look. Girls who field calls are nice, but no one cares. They take the money for the job and you’re left without any support if it breaks down ( it will!) . Would NOT use again! BewareService: Coring & monitoring wells
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June 2023 by Jillian B.
Once again Casola Well Drillers saved the day with outstanding and creative service!!! First, it was right before Christmas Eve! We had terrible weather and no water! They dispatched Ron immediately and he came to solve all of our problems! Christmas was saved!! And now, right before graduation, we had issue with the well fluctuating! Low pressure every where and to flush the toilets (while the whole family is coming over!!) was a NIGHTMARE! They dispatched Ron again and he fixed it in no time!!! Casola saved us again! The girls in the office are friendly and quick to help!
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May 2023 by Alan S.
I tried to arrange an appointment to repair my pump. They took my CC information ($240 just to come out and check the pump) They told me I would hear from them to set up a definite time, but it would be before the end of the week. A week later and NOTHING! Just messaged them to say forget about it. I will find a company that is better organized.
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September 2022 by Amanda J. Powers
While we have had previously good service, this time when we needed a service call- there was a 6 day delay and despite multiple calls we were repeatedly told that they just could not get anyone else out to even assess the situation. I am so disappointed with not even getting an explanation of why they can’t help.Service: Pump repairs & installation
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September 2022 by Adilene V.
This was my first experience using Casola and I'm extremely impressed with everyone I dealt with. The young man who came to install our new tank was very polite and left everything spotless. I will definitely be using them going forward - Highly recommend.
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June 2022 by R M.
Called this business and they do not perform the services that they listed. Plus I was rudely hung up on when trying to call them on a Saturday. I wouldn't recommend this business if they couldn't even answer the phone. How could a business advertise a service and then claim they dont do it?
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June 2022 by Louis K. Meisel
Been serviced by the company for FORTY years up to and including major replacement of tanks , plumbing and filtration last week. Absolutely the finest servicing organization of the dozens we, as homeowners have needed and called on over the years.....in SagaponackService: Pump repairs & installation
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January 2022 by J A.
they were polite clean and professional and responded on short notice. new tank installed.
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November 2021 by Dan O'Regan
Horrible communication and customer service. Bad experience all around.It took two months to get a water tank moved 30 feet along with multiple re-schedulingsTheir back office doesn’t talk to their front office and the customer facing people do not go out of their way to help clients.The entire company is very sloppy and lacks attention to detail.Do not do business with them if you can avoid it.
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October 2021 by An Ch
My husband and I recently purchased a new house and the tap water was terrible. It was undrinkable and had a really strong odor. I called Casola and they figured out the reason for the bad taste and smell, told us what was needed to get rid of it and then installed a filter that handles the whole house. The awful smell and taste are officially gone!Many thanks to Casola for taking care of our issue so quickly!
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July 2021 by Todd Bishop
Casola is the best!