Auto Repair near Burlington Flats, NY

“Let me start by saying I highly doubt Ed will ever see this review, and I don't think he spends his days worrying about what people on Yelp are saying, but I just wanted to share a story about my interaction with him. I drive a fairly new car, only 4 years old, and low mileage. My son and I were driving to Cooperstown, NY to see our favorite baseball player inducted into the Hall of Fame. We got about 15 miles from Cooperstown when the back, passenger side wheel area started making a horrific noise- and I mean horrific. Steel on steel, such a loud pitch that every dog within 50 miles probably heard it. I'm fairly handy, so I look in the trunk of my BMW for a jack and there isn't one. Great. I crawl under the car and feel around and everything feels right and tight, the disc doesn't have grooves and the pads are tight and they have plenty of pad left. I inch the car forward- same noise. I knew I had to call for some help. I called AAA, the first time since I became a member that I have to use the service and I'm thinking "This is now worth it!". Then I get put on hold for 40 minutes and finally told to go to the website for help. I go to the website and after 20 minutes of going in circles (the questions the site asks did not pertain to my needs, so I was stuck in a loop), I call back and wait. I finally get someone and they tell me it will be at least a 4 hour wait. Now, I'm sitting in the middle of nowhere, 15 miles from my hotel and literally nothing within 5 miles. I call around to local shops and two of them tell me they are too busy and don't want to mess with it. One of them gives me the name of Ed's Repair Shop, so I call and I get Ed's lovely wife. She says "I bet AAA told you it would be 3 hours"- and she was almost right. I told her my story, stuck on the road, no place to go, 500 miles from home, etc. She says let me see if Ed can take you, and warns me that parts will be hard to come by, which I understand. Ed agrees to take a look at the car and they are sending a truck. About 30 minutes later, a tow truck shows up, much to my great relief, and I ask the driver's name and he says "I'm Ed"- cool, I think- I have the man himself here to help. We let Ed listen to the noise himself and he agrees, something has to be really wrong, so we get the car on the truck and he asks if we need a ride. Sure enough, this incredibly nice man took us all the way to our hotel AND helped my son carry our bags in while I was checking in. I wanted to strangle my kid for letting Ed, at least in his sixties, carry our bags, but my son said he insisted. Ed drives off and says he will be in touch- this is around noon on Sep. 7th. My son and I finally found a ride to downtown Cooperstown (five miles from our hotel) and hang around there for the day. At 4 pm, Ed's wife calls and says something had been stuck in the wheel and when he took it off the truck it fell out and the car is fine. I'm so relieved I could kiss her! The last thing I wanted to do was have to wait for parts or have the car towed far away, etc. She tells us that Ed will come and get us (!!!!- this does NOT happen in Ashburn, VA I can promise you that) and sure enough, 30 minutes later, Ed rolls up in my car (test drive) and takes me back to his shop to settle up. Let's just say he didn't charge me much and I hope to be reimbursed by AAA for the towing portion of the bill, but I have to say this is one of the best experiences I have had with people in a long time. Sometimes we start to lose faith in people- but people like Ed and his wife absolutely restore your faith. You won't meet a nicer, more honest, and delightful couple than these two. They just want to help people. I told Ed he was my new hero and I meant it- the man lives life the way he wants, and it's clear he likes helping people. People like Ed and his wife are the kind of people I strive to be, and I have some work to do in that area, but I also want to live in an America full of people like t”

“After years of going from one shady mechanic to another and being overcharged, this place is the only place we will take our cars now! Honest, helpful, staff is wonderful, and prices are reasonable!”

“Beat place I have ever gone to went and talked to the owner and he said to bring it down on Tuesday am drop it off and he would get it done by wensday and he did a amazing job got a cv shaft off that 3 other garages couldn't but I will say he did and so polite people to be around and makes sure it's all working properly before it leaves I would tell everyone about this place and he is good on prices to gwt anything fixed”

“Hit a piece of shrapnel on the road between New Berlin and Edmeston. I was able to coast in on the last 10lbs of air and Mike and the team were able to swap out the tire with a used one to get me home. I was thankful they were able to jam me in just before close. Great place to take your car for repair. Very friendly and made me feel well taken care of.”

“Normally this business is very busy... But if you need something simple done fast like a few tires changed or something they will try to fit you in ASAP. We been to several different shops and the employees are always nice and work at a good time management. I will always suggest to people to bring their vehicles here”

“Had an appointment to try rims on my car from another vehicle for which I wanted to use for snow tires. They did not fit as it turned out. They were quite busy, yet dropped what they were doing to do the deed. They explained what the problem was and offered to help me in search of other rims . they are calm, exact trustworthy business. They have made me a loyal customer.”

“Always great food- Friday's Fish-on-a-Bun is my favorite (I get it with lettuce, tomato, and tartar). Good prices, and great food.. what else to say?Staff is always friendly and eager to serve, with a smile.I live about 2hrs away, and always make it a point to stop in when passing through town on my truck route!⭐⭐⭐⭐⭐”

“Very knowledgeable about tires and great price. Local small business and if he can't do the work he'll let you know up front and point you in the right direction.”

“Got my car stuck in a place cars don’t belong. I called Anderson towing looking for help getting out of the situation I was in. They were on site in 10 minutes to assist me. Couldn’t have asked for a quicker response time. Very professional and I highly recommend their services to anyone in need of help.”