Walgreens is a convenient store that offers a variety of products, from vintage paper bags to everyday essentials. Many customers appreciate having more Walgreens locations in their community compared to smaller corner stores, valuing the familiarity and reliability of the store for shopping needs. The store is often seen as a comfortable place where customers know what to expect, and friendly staff members contribute to a welcoming atmosphere. One employee, in particular, is frequently mentioned for their kindness and helpfulness, creating a positive shopping experience. However, some reviews highlight issues with customer service, including rude interactions over the phone and in-store. There are concerns about broken doors and essential products being locked, with staff sometimes bringing items to the front to prevent theft. Additionally, some customers criticize Walgreens' stance on providing medication, describing it as archaic and malicious, which has led to some customers ceasing support for the company. Despite these negatives, many still find value in the store's quick and efficient service, especially at the photo/print shop and for purchasing greeting cards or over-the-counter drugs. Overall, Walgreens remains a familiar and mostly positive shopping destination, appreciated for its convenience and friendly staff, with some areas needing improvement in customer service and accessibility.
From the vintage paper bags to the variety of products, Walgreens is a great convenience store. I’d honestly prefer more of them rather than the corner stores that flood my community ! To be clear I only shop for the convenience and not the medicine (I see from other reviews that’s an area they can be more productive... read full comment
November 2023
It’s a 4 only because I love the store. But when I called to have something put on hold for me Chris answered and was VERY RUDE! I will not cash out with him. He’s not only rude on the phone but also in the store. I try to come in when he’s not there! Just rude if you aren’t a pleasant person you shouldn’t work... read full comment
November 2023
The young girl who was being berated by the customer for having a Palestinian flag on her name tag handled herself very graciously