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August 2024 by Dan Garofalo
Needs a bench, you'll be waiting
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July 2024 by Eva McGovern
Scheduled a passport appointment for today, and arrived on time for the appointment (5 minutes early), only to be told that they can't do it. There were two people behind the counter, and zero customers. When we walked in saying that we were here for our passport appointment, the man asked the woman behind the counter: "do you want to take this one?" and she answered "no". The man then said he didn't have passport training to take our passport photos, so we'll have to come back another day. I told him that I don't understand, we made an appointment. He said he'd go check if he has "clearance" and disappeared in the back. He came back out shortly to say that he doesn't have clearance, and the person who was supposed to do our appointment called in today. The meanwhile, one single customer came in whom the woman behind the counter started to help. I asked the man if the woman behind the counter could help us, thinking that if she's trained to take the passport photo, we'll wait. He called over: "are you passport trained?" to which she uttered another "no" with anything else. She did not acknowledge us in any way. From her first "no", it was clear that she didn't want to bother with us. She offered no words to us, didn't bother looking at us. The man said he's sorry that he can't help. This whole experience was unbelievably unprofessional. Not to mention that we lost another day in starting the passport process.
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June 2024 by Z Rivera
Only one person working the day after a holiday weekend so the lines are long. Decided to use the kiosk because I was in a rush but the kiosk pushes Ground Advantage and not First Class so I over paid for shipping.
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May 2024 by Raymond Fischer
The Postman is a jerk..
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May 2024 by Carl Grossi
Rude mail lady at the credit union on sweet home road!!
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January 2024 by Cathy Chilton
Super friendly staff, easy access.
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December 2023 by Linda Jeanne
Customer service was very helpful helping me decide the best way to send some important materials quickly and securely. Thanks!
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December 2023 by ClutchTastic
There is 2 self serve apm's (automated postage machines)
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December 2023 by Debra Szentgyorgyi
Today is Tuesday 12/12/23. It was approximately 11:13 am. Outstanding customer service. I wanted to say I witnessed an employee (guy who does passports), help an elderly woman with mailing her packages. She had picked a box too small and one of her Christmas presents was to the side and she said "don't worry, she will mail it another time". The employee asked for her permission to look in the box and said he thinks he could get a box that would fit everything. I was very impressed with his willingness to help and taking the initiative to get the right box for her packages. I told him as I was leaving "outstanding customer service"
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December 2023 by Yanniie Mee
Called their local number 3x and someone picked up to hang up the phone each time
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October 2023 by s s
Rude and disrespectful staff. No manner and not professional Staff. You ask them questions and they reply with I don’t know. Sorry I can’t do anything. A lady working usually on Tuesdays morning . Get paid for doing nothing and the price they charge you is ridiculous. 1 start is too good for this place. I posted a letter to Canada and it’s been a month and still hasn’t arrived there. Absolutely Shocking!
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September 2023 by tameisha watson
This location offers passport walk in hours from 12 PM to 1 PM. I arrived during those ours and was not able to get service. Was told there were people ahead of me and I could’t be helped. Why offer walk in hours but don’t adhere to it? Don’t offer a service that you can not accommodate.Please do better
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September 2023 by Qi Yang
terrible service
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September 2023 by Mekhi Middlebrooks
Got my mail!?
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March 2023 by Tabatha Lomas
I've been going to this post office for years and have always had a great experience. Knowledgeable, helpful and friendly. Thank you everyone for your hard work
