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January 2024 by R. Chamberlain (Traveling Scion)
I’ve rented from this location many times. Overall, they have been positive experiences with a few hurdles:- This location can, at times, be extremely busy with long wait times at the counter.- Dropping a truck off is a bit of a gamble if returning it close to your return time. Combined with the long wait times (see above) and the fact that the returns can become backed up, your truck might be checked in after the return window which means they charge you an extra day and you have to call to have it sorted out.- The truck you pick up will likely be dirty and/or damaged. This location’s fleet seems to take a huge beating compared to other locations.- If you have an out of state license, be prepared to bring your passport.
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December 2023 by Robbie Sully Jr.
Great service
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December 2023 by Noora Chowdhury
Not a helpful customer service at all. Never give any good answer for your questions and the only thing they care about is how to make you pay more for the littlest service. I will never use U-Haul again no matter what!!!
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December 2023 by Dardra
Treated me well and truck worked with no issues
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November 2023 by Charlene Gray
This was a temporary move, I appreciated the climate controlled units, because I had some seriously fragile items; my stuff was safe, I felt secured at night knowing my stuff was not being tampered with, this is great appreciation giving the staff was so caring and professional, I will cater my needs of this particular location if necessary but right now I am not needing storage right now. Thank you!
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November 2023 by chanel beasley
I will never use uhaul again they are nothing but freaking crooks charge me almost 500 dollars for what refunded me 200 then took it back and charged me 409 instead will be calling in the morning and cussing people out because this doesn't make sense and definitely high way robbing people do not use uhaul unless you want to be overcharged and robbed.
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October 2023 by Kerri Nowak
Had to return some boxes without the paper receipt, and Brock & Taj were exceptionally patient and helpful while I tracked down the digital transaction. If only all merchants cared about their customers like they do.
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October 2023 by Anita Solomon
I wouldn't go to this location again, and I would not recommend anyone going there unless they had all day to wait for service. I tried to go online to complete my reservation to make getting my rental faster, like the text said I should do but online was "experiencing difficulties", just as the employees were apparently. I've used other uhaul locations before, but I won't go back there.
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September 2023 by Joaquin Gonzalez
They stole 61.39 from me and looks like I can't do anything besides beat them up
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September 2023 by stephen lands
Does anyone work here? Waited far to long for anyone to assist me with picking up my rental. We could of walked off with the whole store if we wanted this is ridiculous!
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July 2023 by Wanda H Jones
The person in the front is the first one you come in contact with. Therefore they are working for U-Haul not themselves. I just want to be treated the same way I treat others with respect whether the customer is right or wrong. I will never rent anything else from U-Haul. Do the job you are paid to do! Then when you get your own business run it how you choose and see how that works for you when you have no customers!
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July 2023 by Yezenia Kren-Colon
Love this place! Throughout the years I have gone to a few in the area but this is my main location. My associate (I believe his name was Isaiah) was amazing and very helpful-he always is. Thanks for everything!
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June 2023 by Wael Ibrahim
Although I booked my van at 4, and I arrived 15 minutes earlier; the agent informed me that there is overbooking. Finally, I had my van and drove for my pick up.The vehicle itself is in a very good condition and was of a great help.
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June 2023 by dragon goku
I did not have an appointment or reservation it took care of me right away I was hanging out in about 15 minutes the gentleman at the desk was very knowledgeable and easy to work with
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May 2023 by Shane K.
It's nice but the store manager would not allow my service dog in the building and I had to pay I full month fee when I only needed 4 more days before I moved I couldn't even get a refund or part of it back.
