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September 2024 by Stin
I highly recommend you to go there if you need to duplicate keys. Went there to copy keys and was surprised with an extremely good experience. The people working there are really nice and funny, the key cutting was quick and professional with lots of choices, and it was only 2 dollars per key compared to the usual 8 dollars per key that you get from self serve kiosks.
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July 2024 by Travis Robert
Love this place, WAYYY CHEAPER than the big box stores. The owner will personally help and talk to you. I could talk to him for hours, excellent people. ? My trim is like $4 for an 8ft peice here, at home Depot it's $4 a foot. That's just one example.
Shop SMALL, shop local, keep amazing businesses like this alive, keep your money in the community, don't give it to rich investors way out in California or something. Awesome awesome place. ??
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June 2024 by Fadl Alnami
Simply they are the best pricewise customer service, and they would always make sure you are satisfied and would help you with the needs and would recommend to you what is the best for you
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March 2024 by Mylo
They didn’t have what I was looking for in stock but I really appreciated the person I was speaking with! They took the time to really check their stock and check the warehouse. I was looking for something right then and there I’m not up that way often but if I’m in the area again that’s where I’ll be going for my Dr. Bronner’s stuff!
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February 2024 by SxtgeKiller jay
Good customer service deliena was very helpful and courtesy to me and I would recommend this location
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October 2023 by Cesar Serrano Orozco
Good. Attention
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October 2023 by Luis Medina
Very good service
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July 2023 by DanteDiGiulio & Wickermen Bflo NY
I sometimes hit the big box stores thinking I’ll find what I need, only to wind up back at Dibble’s with the right tool, part, product and assistance. They offer services and friendly helpful assistance that the big box stores simply can’t compete with. Family owned, and the same helpful staff for years.
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April 2023 by Nathanael Curtis
From a to z the service here as well as pricing are all 5 stars.
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February 2023 by Kay B.
We needed a specific size part for a toilet repair. A trip to a big box store and then to a smaller chain resulted in a loss of time not only in travel and waiting, but at neither store was the help very knowledgeable. Remembered there was a hardware store on W. Ferry, and called there. Not only did Dan, who answered the phone, offer to make certain the part was in stock, when he came back to the phone a short time later, he offered to hold it at the counter! Now that's customer service! He understood immediately what we needed, made certain he had it rather than "thinking" they did, etc. Our new hardware store!
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January 2023 by Charlotte Browning
Wonderful customer service; shop local!
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October 2022 by Prieto Ramos
Clean and tidy place and very friendly employees, they helped me with everything I was looking for.
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October 2022 by SI SI
Good experience, the only thing that bothered me was a woman of color who was giving her opinion on what I bought as if she were the one paying. Otherwise the employees are helpful.
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October 2022 by BHBJR
Great customer service and prices, local hardware store, has all your household needs. Owners tinsel, and Jane are wonderful.
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July 2022 by Kimberley Truesdale
Great local hardware store, kind, helpful and knowledgeable staff! Not the inventory of big box but has what the local historical houses nearby need.