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July 2022 by Nate B.
I was here the other day, they definitely were all right. I would not say it was the greatest experience I've ever had but it wasn't terrible. They had everything I was looking for which was nice. A lot of the items seem overpriced but it's a big box store so that's kind of expected. The service was actually decent so the staff are doing something all right at the moment. It's basically the only thing in my area for this type of store, so I basically stuck shopping here no matter what. The hallways are a bit narrow and there is always someone in my way but that isn't necessarily the stores fault.
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June 2022 by Brian Dean
Terrible customer service. Mngr Larry is useless. He’s rude, and doesn’t care about the customer at all and that’s definitely filtered down to his employees. This is why your store has 2.5 stars you POS. Transit rd in clearance is much more customer friendly.
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February 2022 by Lauren S.
I have had more issues with Home Depot than I could ever count. Miserable experiences with bad communication, waiting over an hour for them to drop a custom order from the shelf after I called ahead 6 hours before, difficult to find anyone working the aisles. I've even had an employee chase me down because I came back inside to have my paint mixed and dropped my receipt. The same employee who seen me walk in the door! I had to wait almost 45 minutes for them to prove I actually paid for my items. Meanwhile, my receipt was on the floor in the cart corral. I hate the way they make their customers feel like criminals. Oh, and good luck finding any items in stock. No one has any idea what they are doing.
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September 2021 by Michaela M.
Cashier Brittany super rude every time I go. She harasses veterans when u ask for the discount instead of saying thanks for your service. I was with my girlfriend who is a veteran and Brittany was so rude. Go to Lowe's, they treat veterans different there!! Brittany has glasses, avoid her line!
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August 2021 by Madison G.
Apparently Home Depot likes to j*** employees around and take away employee sick time and claim they never had time in the first place..... sounds like theft to me. I would never give my business to a place that treats their employees so poorly. Shout out to Hamburg Home Depot's Human Resources department... way to go
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April 2021 by Kylah Schmidt
I just want to say what an AMAZING job the guys did today putting my carpet in!! very pleased with how fast, efficient, friendly they were. well done guys
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December 2020 by Sam Bennett
Terrible customer service. Useless employees.
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November 2020 by Bob F.
Carpet installers came to put rugs in at 430pm on a windy Thursday. A month ago I had a fish tank spill. They knew this. There was slime from a children's toy and paint from the walls (we didn't use a drip cloth). My rugs were a mess. Installers refused to do the job: carpets were possibly a bio-hazard. My opinion? "We don't feel like doing this at 430pm after a long day...." I was irate. Why do people get new rugs? I cancelled the whole order. I am an RN. I told people at work who had similar issues with the installer who always starts his sentences with "I've been doing this for 27 years...". Sorry dude. You cost your company a sale. You can't say we didn't tell you the old carpet wasn't going to be to your high standards.
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May 2020 by Joshua Billingsley-Cooke
I tried the online order and curbside pick up. I tried 5 times. drove to the store and called.
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November 2019 by Chester R.
The burgers are delicipus and so are the fries! They always bring more food than you need and the waiters and waitresses are so nice and helpful! It's our favorite family Resturant and the food is a very good value!
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November 2019 by Mike J.
DO NOT buy appliances from home depot they delivered damaged appliances for me at an apartement while i was in the hospital and refuse to replace them.
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October 2019 by Chuki Naylor
SOOOOO UP UNTIL approximately 15min I LOVED Home depot. for your Knowledgeable staff and customer service...
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April 2019 by Jessica Morrill
I have had the absolute worst experience I have ever in my life with this place. I will never ever step foot in another home Depot. I spent $5000 in flooring, took time off of work hauled 39 boxes of laminate into my my house, borrowed a truck all for them to show up on the day of install and tell me they can’t do the job. They were suppose to pick up the flooring today, but of course they couldn’t even schedule that correctly. My wife and I are cancelling our store cards, canceling our carpet install and returning everything we possibly can. I won’t ever ever spend another dollar in that store, nor will anyone I know. Lowe’s it is!
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February 2019 by Nick Schneider
This is a great location full of people that know what they are doing and they can help you or find the person that can.
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November 2018 by Dominic M.
They can either be extraordinarily helpful, or very aggravating depending on who you ask for help. Some workers are completely clueless and send you to the wrong departments to find things yourself. Some workers know exactly where to go, and they will escort you to the exact item you're looking for. Luckily the ladder is usually what I experience. I had an issue today with trying to find parts to build a banister for a staircase. I was in the area picking out parts for about 20 minutes, when a worker kind of shooed me away because someone else came up and needed something off of a top shelf. I'm not even sure how many times I had to ask him if I could keep looking where I was looking, and he just kept saying to move a little bit. This went on until I was about 20 feet away. So I was clearly mad since I was trying to get about $500 worth of materials, and was getting kicked out of where I had been when no one else was in the isle. Luckily the manager smoothed out everything, and assisted me with getting all of the materials I needed. He even cut the pieces personally for me and helped me load them into the car.