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December 2023 by Robert Blazina
Been there a while. Miss the Tonawanda branch.
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October 2023 by D A
Older lady has a attitude, shouldn't work there if you don't have enough of money to retire......
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August 2023 by Nate Lesinski
Called for rate quotes for an auto purchase. Lady on the phone was very very rude.
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May 2023 by Ryan Adams
I've been a member of this credit union for years! The lovely ladies that work there and help me are always so pleasant and kind when I call or come in and they always deliver stellar service. Thank you!
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December 2022 by MbSteezie
Utter garbage. Brand new card when I signed up to use them works 50 percent of the time and the other 50 it says chip error at the merchant. Also got a fraud alert on my phone today asking if I tried to make a purchase I said yes..it said perfect you can use your card in 1-2 minutes now.....that was in the morning it's 4pm still....nothing...and the phone line has been busy for 4 hrs. Excellent bank.
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October 2022 by Rick E
Everytime there is an issue with my account, they aren't proactive with notifications. Only reactive.Fix this.
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September 2022 by Tina Augustine
Been a member for thirteen years. The service is always friendly and make you feel like family. Checking, savings, loans (personal, vehicle and home) and security; When you are away from home and you make a purchase. They call or message you to make sure you are making the purchase and your card was not stolen.
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June 2021 by Marilynn Dapp
The nicest tellers & staff they're there for you when you need them.
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November 2020 by Gary Ayer
Kathy was amazing and was able to get us the documents we needed during the pandemic without having to go to branch! thank you!
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July 2017 by Melissa Baldon
I've been a customer of Tonawanda credit union for over 5yrs and enjoy the the great opportunities , discounts along with the great atmosphere and kind tellers you can't ask for more in a credit union.
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December 2016 by Kathi Dapp
Don't forget Saturday's are drive thru only.
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November 2016 by Marilynn Dapp
Always a great experience!
