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February 2024 by mohammed alam
Raiyan was very kind, helpful and explained everything to switch to T-Mobile! I’d highly recommend him because it’s not too often you feel like you walked out with a great deal!
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February 2024 by Diane Nasca
Long wait time.
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February 2024 by stanley jeter
Raiyan was great! Need more sales reps like him! Explained and set everything up for me!
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January 2024 by dragan mirovic
Very good store , always I go there ,
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January 2024 by Robert Caggiano
Excellent Staff. GREAT deals on phones and tablets. Stop here . Don't be fooled by the other so called big guys. These guys are the REAL thing.
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January 2024 by John Laping
Raiyan was super knowledgeable and kind and honestly made us confident in coming in and doing purchases at T-Mobile! Whoever is the manager needs to give him a raise!!
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January 2024 by Gaby Victoria
Waheem was a great help!
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January 2024 by Compeer International
Raiyan was amazing! He was so personable and insightful. Great experience!
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January 2024 by Clifford Mohawk Surncey Junior
Already
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January 2024 by Lisa Forestier
Bought a phone for a family member who passed away, both called and went to T-mobile local store to report they were deceased and to see if they would assist me as other vendors have with waiving fees and/or letting me return equipment with no charge. Not T-Mobile! They want to chase your loved ones beyond the grave to get paid. Bill's in my name but since I don't have their pin# I can't even find out how much is owed to pay it unless (supposedly) I go back to the store a 2nd time?! First time I was told I would get a final bill in the mail, which NEVER happened. So it's in my name, under my ss# but I can't get the info. needed to pay the final bill so it doesn't affect my credit until I go back to a local store. Really?! Horrible company, horrible customer service!! They either don't empower their employees to resolve sensitive situations like this or don't care about their customers like all of their TV ads claim. The Un-carrier is In-sensitive to its customers and their needs. Typical corporate all about the dollar, American GREED!!! Not to mention-I did a T-Mobile test drive with their equipment this year and at every point-Verizon obliterated them!! Big Red always takes care of my needs when it comes to service and has NEVER been petty like T-Mobile!! Stay away from this company!!
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December 2023 by Ivan G.
Inefficient and time consuming experience. There's no option for a simple in-and-out purchase. You have to wait for one of the two or three agents to spend up to twenty minutes or more with every other customer. Do your shopping online and deal with their customer service number.
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November 2023 by Akter Jhuma
I went to the store for mobile line and waited for a really long time. I was going to ask a question but the customer representative was rude. Another worker was conversing with another person completely ignoring my presence.
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November 2023 by Ariel Castricone
Lines are long, store is confusing, you don’t know who works there or who’s the costumers, there’s no line or organization, it’s a free for all only two ppl working in the store and at least 12 customers, very overwhelming
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October 2023 by Pamela C
Wish i could give zero stars, they tell you one price and when you get your bill it's double really considering a new company.
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September 2023 by Lennon
Had to stop in to port my number from Verizon to T-Mobile and my service could not have been better! Wait time was almost nonexistent and the woman who helped me(cannot remember her name unfortunately, I do know she was the manager) was extremely helpful and patient the entire time! Definitely will stop back in if I ever need assistant in the future!
