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April 2024 by Sasha smith
I have been at this bank for 10 years, the merger was the worst thing that ever happened to this bank. Absolutely joke that after 10 years of banking somewhere there is no loyalty they are sloppy and mishandle business. From the best to the absolute worst. Do Not Bank here
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March 2024 by Ryan Cox
This credit union has mishandled my mortgage on THREE separate occasions, not transferring funds to the mortgage and damaging my credit score. No explanation was offered, I had to work directly with the credit bureaus to get it fixed. If my rate wasn't locked I would leave them immediately
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December 2023 by Hannah Jeanty
This bank is seems the to racially profile who they allow an account to. I went into the bank with my son today and we were told he could open an account with an expired identification card we just need a proof of address. Once, we came back with the proof of address and spoke to Jamie. She totally disregarded what her college said about us being able to open an account with the current documents we provided. When we asked her about why we are being told different things and that it seems like a bias, she refused to answer. Don't bank here if you are someone of color. Do NOT GIVE THEM YOUR BUSSINESS. We are reporting this on BBB and Yelp. If you are having the same discriminative experience. Don't be quiet let it be heard on every platform.
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August 2023 by Akimbo Furry
Nice and friendly
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August 2023 by Dan Palace
Only reason I’m giving this location 4 stars is because of it hours. Wish it was open until 5/5:30, especially considering it serves the people of downtown Buffalo in the “financial district”. Would also be nice if they were open on Saturday, even if it was until 1 PM. Otherwise friendly staff/extremely convenient location.
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August 2023 by Galgberget Blues
Only reason I’m giving this location 4 stars is because of it hours. Wish it was open until 5/5:30, especially considering it serves the people of downtown Buffalo in the “financial district”. Would also be nice if they were open on Saturday, even if it was until 1 PM. Otherwise friendly staff/extremely convenient location.
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April 2023 by andrea claire
So happy with sefcu! My sons savings account is earning monthly interest and they have the best rates for auto, homes!
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January 2023 by Tremaine Mayfield
I luv dis bank here the fees here are reasonable
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September 2021 by Lee Eve
The teller’s downtown are nice and fast .And also very helpful.
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June 2021 by Donna Davidson
Excellent customer service. I will never return to a bank.
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May 2021 by Brett Shipley
not open on weekends, and the not so local branch hours require me to leave work early and drive 30 miles to make a payment. they are completely paperless and can't mail you a pay stub to make a payment through the mail. had I know this I would not have signed the loan paperwork. I would happily pay a higher interest rate to GET A PAY STUB IN THE MAIL.
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April 2021 by Peter Silver
Did an auto loan with Jeremy and it could not have been easier and faster. He assisted speaking directly to the dealership and everything was done quickly and efficiently. Highly recommend SEFCU and Jeremy specifically.
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February 2021 by Andrew Putney
Not open weekends, makes it difficult to pay bills when they have limited hours.
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June 2019 by Lerin Ezell
Wonderful service
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August 2018 by Nathan Sabol
I went in to the branch on chippewas and stephanie was amazing I asked her to very some information and she did it immediately and very politely I tried at the m&t branch in Kenmore and was appalled by the teller but I have had this bank for years and will continue to have them ty for always being courteous and helpful