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August 2024 by twin angel
Very nice staff
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August 2024 by All in one payment solutions
Great service great people. Advice you every small or possible issues
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August 2024 by Aa Ra
Got my Explorer repair with Fuel Pump issue. Rusiniak fixed by Pump replacement but they installed unfit part for my car as new check engine Fuel alarm keep showing up. I returned the car twice but was told it is driveable so they did not bother to do anything.
Charged me $1100 for unfair work.
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August 2024 by Scott Pearson
Very grateful for a tow this company did for my daughter and her friend last night. Their car broke down on the I90. The tow truck driver was polite and friendly and got the girls back to Canada safely. As a father I am very appreciative and I can tell you that the driver did an excellent and most importantly safe job. Thank you!!!!!!
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August 2024 by Carolyn Deshaies
I can highly recommend Rusiniak’s for car maintenance and service. Had brake work on my mom’s car and tires on mine this week and customer service was great, scheduling easy, work done well and on day promised, and very affordable.
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August 2024 by Rick Smaczniak
Phenomenal service. My family has used Rusiniak’s for years and we never have issues…it’s nice to know that your mechanic has your best interest in mind and it’s not all about the money.
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August 2024 by AMS LOGISTICS
These are a bunch of thieves. All truckers be careful dealing with them. They robbed me $550 to help a driver who was less than 5 miles from the shop to get his truck started because he had corrison on the battery terminals. No empathy for the simplist of fixes.
People like these are the reason we leave negative reviews. I hope this review helps others from being robbed. It's a nasty business practice which should be a reason they lose honest, hardworking peoples business.
Shame on you and no amount of money will ever make you an honest, upright human being.
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August 2024 by Donna D
I would give them more stars if I could. We have used them for years. All our kids used them . They were always up front and honest about charges and double checked about what we wanted done. Unlike other places we have used, we never had to have any work redone due to poor workmanship. Everyone is hardworking and professional.
Even though we have moved to Arizona, Kevin fit us in. I highly recommend this business to everyone!!
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August 2024 by David Schindler
Best service, very fair price and incredibly nice staff! Thank you for everything!
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June 2024 by Harry Aulakh
Very stupid guy with driving senses
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May 2024 by Brandon Stevens
Drew came out worked fast, he was professional. Pleased with the outcome.
Thank you Drew for being the hero of the day man.
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March 2024 by Justin paulazzo
I was unfortunately in a reasonably bad car accident this morning, my vehicle was in no condition to drive. A young man named Kyle from Rusiniak’s showed up very quickly once the state trooper requested a tow. Kyle was fast to get not just mine but the other car involved loaded up safely and securely. He was even willing to transport my poor Toyota to my preferred shop instead of dealing with storage fees at the lot they would typically store vehicles at after an accident. Kyle’s energy was calming and he clearly loves what he does, even going so far as to tell me he would continue doing this work if he were to win the lottery. If I could give more than five stars I sure would! Kyle Sullivan, if you see this, thank you from the bottom of my heart.
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February 2024 by Emily Gard
Im not one to write bad reviews, and i waited a week before posting this to give myself some perspective, and to cool down. I had a very frustrating experience here. Last year, I came here for an oil change, everything seemed to go smoothly, they have higher prices, but its by my old work. Anyways, fast forward to last week, we went somewhere else to get the oil changed this time, and the mechanic came out and stated that he could not change our oil as they couldnt get the skid plate off, they said it was "very warped, it looked like the last person forced the plate back on after they changed the oil. They just did what they had to do to get the job done". I did not pay that mechanic anything, i dont know why they would lie to me. Now, i was on my way out of the state for an 8 hour drive, it was extremely frustrating to not be able to get my oil changed. I called Rusiniaks to see what could be done, they said to bring my car in on tusday, okay will do. On Tuesday, we got a call, and now the issue was that the plate was corroded and we have to pay to get it replaced. Obviously, i didnt look so i have no idea if thats the truth or not. All i know, is the place i went to before didnt have a reason to lie to me, and these guys do, if they messed it up. I'm not going to go back, i would suggest finding someplace else. Especially if youre a woman, just gives bad vibes.
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October 2023 by D ..
Always top notch service. I recently moved out of Cheektowaga but drive the extra 25 minutes to take my vehicle to Rusiniaks. Fair prices and a great car wash too.
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September 2023 by Emily Radford
Professional. Reliable. Altruistic. 10/10.
