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February 2024 by Mariah Murphy
Despite the reviews, I like this pharmacy. They are quick and to the point. 100 times better than the rite aid we’ve been using on Union. This specific rite aid actually answers the phone and I’ve never had a problem with the staffs attitude.
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February 2024 by Sue Horrigan
Excellent service in the pharmacy
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February 2024 by Georgia Fiumara
Every time I call this store the staff in the pharmacy sound so unhappy to be there. I’m not saying they have to be thrilled about their job but they make me feel like it’s an issue I need their help in the first place lol. If you don’t like your job then quit. I said “thank you” and the girl responded with an “mhm” ?
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January 2024 by Pat Marx
O my goodness... Ok where do I start. We're in buffalo an were getting socked with snow. I have life altering medication that I depend upon everyday . It's not fun at All. Now my Dr had sent my script in 735am clear as day I had confirmed this with 2 providers. Now they weren't open that day cause of snow now today that they are open the two women at the counter were laughing at me for waiting all day . Literally laughing at me because I chose to wait instead of taken off . Now may I remind you I've walked 12 miles to get there today threw 0 degrees an a wind chill of -20 f ok not to mention 60 inches of snow . With more on the way an they found it absolutely amusing I waited for hours an I waited because I had multiple conformations my script was there an properly sent by my Dr . Now I walked down to the hospital because I couldn't take maken there day so much more fun by counting the hours I have sat waiting just to feel like a normal human being nope that was the delightful part of there day . An that makes me absolutely sick . Get another profession I strongly suggest. I may dress like a bumb but bite makes me sick when I go to work I am a armed security officer an I really can care less what I wear off duty
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January 2024 by Lynn Diana
I just called about a prescription for my son who has Covid. The script was called in early this afternoon. When he went to pick it up they advised it wasn’t ready & would call him. Meanwhile it’s 8:40 pm & he never received a call. I called to check & it was ready but the person who answered the phone was rude & abrupt. Jeez, I hate to bother someone who is doing their job & filling prescriptions for sick people. If you can’t be a decent human being while dealing with public, get another job! Very poor representation for an otherwise reputable pharmacy.
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November 2023 by Rebekah Missall
the pharmacy tech is rude, disrespectful with poor customer service. When pulling up to the drive thru window she does not greet you, ask for your DOB or name. She will look at you with a blank stare as if you are a bother to her. Personally, I am a nurse manager so I understand how short being short staffed can be stressful but her attitude is down right ignorance. Get a new job if you are unhappy. I will be switching pharmacies based off your techs poor performance. Numerous reviews are left on your page about poor quality of service pharmacy yet nothing has changed.
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November 2023 by Jennifer Perez
Horrible pharmacy staff. Always have an attitude and just mad at the world.if you don't like your job find a new one. I asked when will my daughter's script will be ready for pick up and I was told very rudely when ever we get to it.
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November 2023 by Lulu Blue
Would give no stars if I could. Pharmacy staff was extremely rude. I went with the Rite Aid on South Park instead, their pharmacy staff was very kind.
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October 2023 by somchanh chanthachak
Lack of customer service in the pharmacy department.
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August 2023 by Haley Hymers
Not sure what’s up with your pharmacy as of late. They used to be really good, but now within the past few months, they’ve gone downhill. I used to be a pharmacy manager, I get they’re stressed, but every time I’ve needed to call for my grandfather, they have been rude, curt, and just downright nasty. I just tried to call today to help him figure out what medication is ready for him and I was immediately placed on hold without a word (I didn’t even say anything and nor did whomever answered, just click, right to hold). Called again and put on hold again. I get it was 10mins before lunch, but it would have been a 1 min call and I would have been out of their hair. More than likely they would have kept me on hold until their lunch break and hung up. Again, I know they’re stressed because I’ve been in their shoes, but the way they’ve been lately is just ridiculous and I can’t excuse it anymore.
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August 2023 by Gale D Parman
I have been a customer for almost 8 years. The customer service gets worse every single day. Especially in the pharmacy department. Right now they have someone who literally acts like she’s doing the CUSTOMER a FAVOR. So sick of the lack of customer service.
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July 2023 by Emma Lanley
Stopped here desperate for a bathroom on a road trip. Bathroom out of order.No bathroom at the nearby THREE gas stations. Employees did not offer any help/advice on where we could find a bathroom whatsoever.
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February 2023 by David Fazio
This place is a joke. Pharmacist is nasty and prices are ridiculous. How do they stay in business? Walgreens got my business.
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January 2023 by David Tyszko
Great pharmacy, store manager, and very clean store.
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January 2023 by Denni Silverheels
The people who work here are friendly and very helpful. Mary is the best at reminding me of the sales . Or about using my points. Chris is always there to answer product items.The Pharmacists have answered all my questions about my meds.I go to the store on 845 Abbott Rd # 01816