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May 2024 by Marla Sarratori-Lyons
The pharmacy does not answer the phone. When customers need to know if a prescription is filled, they can forget about getting the information they need. There are an inadequate number of pharmacy employees, so the wait is too long. There are no options for leaving a message or for receiving a call back. Very frustrating time and effort wasting store.
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March 2024 by Tiffany Howard
I went to Rite Aid to pick up my prescription and their are two black female that work up front are very unprofessional and made me feel uncomfortable and not safe to come back, I called to talk to the manager and she were very rude and unprofessional as well. I asked for corporate number and she claimed she doesn’t have it. Then when my boyfriend called up there now they don’t have a manager in today, just lies and unprofessional
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January 2024 by Bob Hanzlian
Great store with great associates
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January 2024 by Maria Pinto
Horrible they ignore you like you not there store is open they see me they can heard me and all they doing is taking looking at there phone there is 2 people no one ask me if I need help been here for 15 minutes can't leave because I need my daughter medicine place sucks big time I will never come here again ever and I will tell my people to not come here ridiculous seriously This place need better management our just closed the pharmacy anyway they always do is no different like who cares about your dogs and friends do your job is not socializing time
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December 2023 by Mary Robinson
Trying to come here early AM. Store is easy to find help at when coming early.
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October 2023 by Josephine G.
Rite Aid on grand island is not a store to purchase from. I purchased two bottles of vitamins, buy one get one free sale. I purchased the wrong item and tried to return one bottle since I had already opened one bottle. I had my receipt to prove my purchase however the manager informed me she would not be able to reimburse me for half of the cost because the computer system will not recognize half of the amount. If she were a true manager, she would've done it manually and given me half of my money back. Definitely will not come back to the store!!
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October 2023 by Luis Morales
Sad with low staff that they keep closing the drive thru window. I had my granddaughter just coming out of surgery that can't walk right now and couldn't go in either. Had to go to another pharmacy to transfer the prescription. Because they keep closing in the drive window.
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October 2023 by Ken Kopper
For what it's worth, I'm glad this dump is going bankrupt. This is the cities worst pharmacy and it's not even close.
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August 2023 by miguel Rodriguez
Very nice and clean
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July 2023 by Gary Wilson
Clean, well-stocked store, friendly/helpful staff where you can go in and get out in a few minutes.
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June 2023 by OML LEGACY
Super rude manager named Mike hung up on people
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March 2023 by jorge menendez
They never pick up the phone at the pharmacy it's a complete waste of time the store manager Mike hung up on me will be taking my business somewhere else this is my last month picking up anything there it's pathetic a huge waste of time none of them seem to know what they're doing management is the worst
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March 2023 by Andre Robles
The literal worst pharmacy in the history of pharmacies, from perpetually empty shelves to un-attentive staff and what has to be the worst, rudest pharmacist this side of the Mississippi River. There is absolutely no point in calling as the phones are never answered, the front doors are still boarded up going on about two years now and they lack almost everything than every other rite aid has because it’s a Niagara st so who cares right? Absolutely pathetic I’ve dealt with it for years because of convenience but I rather walk 7 blocks to go to Walgreens than ever deal with what is little else than a crackhouse at this point. Also employees openly vaping and talking on the phone while on the floor is just the *chefs kiss* can’t make this up.
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November 2022 by Kimberly Dixon
The cashier I dealt with on October 4th when above and beyond to assist me with my needs and was very knowledgeable and very patient with me.
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October 2022 by Maritza V.
Its unbelievable the lack of professionalism at this rite aid. They never have the prescriptions needed, and when you call the pharmacy they never answer the phone. One will have to pretend to be a doctor to get an answer or help. This is a bad, very bad for seniors. smh
